Reservoir Center For Health & Rehabilitation, The
Marlborough, MA · Medicare and Medicaid-certified nursing home (CCN 225326) · 144 certified beds
Health inspection: 3 · Quality measures: 4 · Staffing: 4
Federal fines: none on current record
Phone: (339) 224-1189 · Verify on Medicare Care Compare ↗
Reservoir Center For Health & Rehabilitation has a CMS overall rating of 3 stars, which is at the Massachusetts state average of 3.04 stars. Its health inspection rating is 3 stars and its staffing rating is 4 stars.
Reservoir Center For Health & Rehabilitation reports total nurse staffing of about 3.95 hours per resident per day, including 0.63 RN hours per resident per day, with a nursing staff turnover rate of 33.6%. CMS gives the facility a staffing rating of 4 stars.
Reservoir Center For Health & Rehabilitation has no federal fines on record and zero payment denials according to CMS data. No abuse icon or Special Focus status is indicated for this facility in the available data.
About this facility
The Reservoir Center For Health & Rehabilitation is a 144-bed skilled nursing facility in Marlborough, Middlesex County, Massachusetts, with an average daily census of 133.1 residents. The facility has been Medicare and Medicaid certified since July 1990 and operates as a for-profit limited liability company. It is part of the National Health Care Associates chain, which includes 42 facilities with an average CMS overall rating of 3.2 stars.
Per CMS Care Compare, the facility carries an overall rating of 3 stars, which is at the Massachusetts state average of 3.04 stars. Component ratings are: health inspection 3 stars, quality measures 4 stars, and staffing 4 stars.
Nurse staffing totals 3.94778 hours per resident per day, including 0.63426 RN hours per resident per day. Nursing staff turnover is reported at 33.6%.
Regarding the penalty record, CMS reports 0 federal fines totaling $0.00, and no payment denials on record — this facility has no federal fines on record. There is no abuse icon flagged for this facility in the supplied data, and no Special Focus status is indicated. Ownership has not changed in the past 12 months, so current ratings reflect the current operator.
This profile is built solely from CMS Care Compare data. Families are encouraged to verify current details directly on Medicare Care Compare, as ratings and penalty records are updated periodically.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The overall rating is 3 stars, which is at the Massachusetts state average of 3.04 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.95 hours per resident per day, with 0.63 RN hours per resident per day, and turnover of 33.6%. The staffing rating is 4 stars.
Does this facility have federal fines or penalties on record?
No, CMS reports 0 fines totaling $0.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
It is certified for 144 beds with an average daily census of 133.1 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit limited liability company and part of the National Health Care Associates chain, which has 42 facilities with an average rating of 3.2 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since July 1, 1990.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus separate ratings for health inspections (3 stars), quality measures (4 stars), and staffing (4 stars), which combine into the overall 3-star rating.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service types; contact the facility at 3392241189 and verify details on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 3392241189 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's current ratings and inspection reports at https://www.medicare.gov/care-compare/details/nursing-home/225326?state=MA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.