Shoreland Health Care And Retirement Center Inc
Whiteville, NC · Medicare and Medicaid-certified nursing home (CCN 345397) · 89 certified beds
Health inspection: 4 · Quality measures: 2 · Staffing: 1
Federal fines: 1 totaling $5,077
Phone: (910) 642-4300 · Verify on Medicare Care Compare ↗
Shoreland Health Care And Retirement Center Inc has an overall CMS rating of 3 stars, which is at the North Carolina state average of 2.93 stars. Its health inspection rating is 4 stars, while its staffing rating is 1 star.
Shoreland Health Care And Retirement Center Inc provides a total of 3.42 nurse hours per resident per day, including 0.32 RN hours per resident per day, and has a staffing star rating of 1. The nursing staff turnover rate is 72.5%, which is high.
Shoreland Health Care And Retirement Center Inc has 1 federal fine on record totaling $5,077.00, with no payment denials. CMS does not currently display an abuse icon for this facility, and it is not in the Special Focus Facility program.
About this facility
Shoreland Health Care And Retirement Center Inc is a Medicare and Medicaid certified nursing home in Whiteville, Columbus County, North Carolina, with 89 certified beds and an average daily census of 82.6 residents. The facility is a for-profit limited liability company, first approved for federal certification on September 10, 1991, and is part of the Liberty Senior Living chain, which operates 37 facilities nationwide with an average CMS rating of 2.8 stars. There has been no change of ownership in the past 12 months.
According to CMS Care Compare, the facility holds an overall rating of 3 stars, which is at the North Carolina state average of 2.93. Its component ratings are: 4 stars for health inspections, 2 stars for quality measures, and 1 star for staffing. Nurse staffing levels total 3.42 hours per resident per day, including 0.32 RN hours per resident per day, with a nursing staff turnover rate of 72.5%.
On penalties, CMS records show 1 federal fine totaling $5,077.00, and no payment denials on record. CMS does not display an abuse icon for this facility, and it is not currently designated under CMS's Special Focus Facility program, which is reserved for homes CMS identifies as persistently underperforming and subject to increased inspection frequency.
Families considering this facility for a parent should review the full inspection history and current status directly on Medicare Care Compare, as CMS data is updated periodically. This profile reflects the CMS Care Compare data vintage provided.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The facility has an overall CMS rating of 3 stars, which is at the North Carolina state average of 2.93 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified to accept both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.42 hours per resident per day, with a staffing star rating of 1 and a nursing staff turnover rate of 72.5%.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $5,077.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility, and it is not designated as a Special Focus Facility.
How large is this facility and how many residents live there?
It is certified for 89 beds and had an average daily census of 82.6 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit limited liability company and is part of the Liberty Senior Living chain, which operates 37 facilities with an average CMS rating of 2.8 stars.
How long has this facility been Medicare/Medicaid certified?
It was first approved for federal certification on September 10, 1991.
What do the four different CMS star ratings mean?
CMS rates facilities on overall quality, health inspections, staffing, and quality measures; this facility scores 3, 4, 1, and 2 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided CMS data does not specify service lines; please contact the facility at 9106424300 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 9106424300 to arrange a visit and verify details on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the current CMS record at https://www.medicare.gov/care-compare/details/nursing-home/345397?state=NC.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.