Sorrento
San Antonio, TX · Medicare and Medicaid-certified nursing home (CCN 676378) · 112 certified beds
Health inspection: 2 · Quality measures: 5 · Staffing: 1
Federal fines: none on current record
Phone: (210) 616-3250 · Verify on Medicare Care Compare ↗
Sorrento in San Antonio has a CMS overall rating of 2 out of 5 stars, below the Texas state average of 2.65. Its health inspection rating is 2 stars and its staffing rating is 1 star.
Sorrento reports total nurse staffing of 3.55 hours per resident per day, including 0.56 RN hours per resident per day, with a nursing staff turnover rate of 55.2%. CMS gives it a staffing rating of 1 out of 5 stars.
Sorrento has no federal fines on record, with 0 total fines and 0 payment denials reported by CMS. CMS does not display an abuse icon for this facility, and it is not part of the Special Focus Facility program.
About this facility
Sorrento is a 112-bed nursing home in San Antonio, Texas (Bexar County), certified for both Medicare and Medicaid since January 2015. The facility averages 104 residents and is operated as a for-profit limited liability company, part of the Cantex Continuing Care chain, which includes 37 facilities nationally averaging a 3.1-star rating.
According to CMS Care Compare, Sorrento holds an overall rating of 2 out of 5 stars, below the Texas state average of 2.65. The health inspection rating is 2 stars, the quality measure rating is 5 stars, and the staffing rating is 1 star.
Nurse staffing data show total nurse hours of 3.55 per resident per day, with 0.56 RN hours per resident per day. Nursing staff turnover is reported at 55.2%.
On the penalty record, CMS lists 0 federal fines and $0.00 in total fines for this facility — no federal fines on record. There are 0 payment denials recorded. CMS does not display an abuse icon for this facility, and it is not listed under the Special Focus Facility program.
Ownership has not changed in the past 12 months, so current ratings reflect the present operator. Families should review the full inspection history and quality measures on Medicare Care Compare directly, as this profile reflects a snapshot of CMS data.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Sorrento has an overall CMS rating of 2 out of 5 stars, which is below the Texas state average of 2.65.
Does this facility accept Medicare, Medicaid, or both?
Sorrento is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.55 hours per resident per day, including 0.56 RN hours, with a 55.2% nursing turnover rate; CMS rates staffing at 1 out of 5 stars.
Does this facility have federal fines or penalties on record?
No, CMS lists 0 fines totaling $0.00 and 0 payment denials for Sorrento.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not show an abuse icon for Sorrento, and it is not listed in the Special Focus Facility program.
How large is this facility and how many residents live there?
Sorrento is certified for 112 beds and averages 104 residents.
Who owns this facility — and is it part of a chain?
Sorrento is a for-profit limited liability company and is part of the Cantex Continuing Care chain, which includes 37 facilities averaging a 3.1-star rating.
How long has this facility been Medicare/Medicaid certified?
Sorrento was first approved for Medicare/Medicaid certification on January 21, 2015.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, quality measures, and staffing; Sorrento scores 2, 2, 5, and 1 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not included in the available CMS data; contact the facility at 2106163250 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 2106163250 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review Sorrento's full record at https://www.medicare.gov/care-compare/details/nursing-home/676378?state=TX.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.