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St Croix Health Center

New Richmond, WI · Medicare and Medicaid-certified nursing home (CCN 525468) · 50 certified beds

CMS overall rating: 4★ (state average 2.98★ — above state average)
Health inspection: 3 · Quality measures: 3 · Staffing: 5
Federal fines: none on current record
Phone: (715) 246-8211 · Verify on Medicare Care Compare ↗

St Croix Health Center holds a CMS overall rating of 4 out of 5 stars, above the Wisconsin state average of 2.98. Its health inspection rating is 3 stars and its staffing rating is 5 stars.

St Croix Health Center reports 5.93 total nurse hours per resident per day, including about 1.04 RN hours per resident per day, with a staffing star rating of 5 out of 5. Nursing staff turnover is reported at 46.2%.

St Croix Health Center has no federal fines on record, with 0 fines totaling $0.00 and 0 payment denials reported by CMS. No abuse icon or Special Focus status is indicated for this facility in the available data.

Overall rating vs. benchmarks
St Croix Health Center St Croix Health Center: 4★ 4★ WI average WI average: 2.98★ 2.98★

About this facility

St Croix Health Center is a county government-owned nursing home in New Richmond, Wisconsin, certified for both Medicare and Medicaid since June 1990. The facility is licensed for 50 certified beds and reports an average of 38.1 residents, indicating it typically operates below full capacity.

According to CMS Care Compare, St Croix Health Center holds an overall star rating of 4 out of 5, which is above the Wisconsin state average of 2.98. Its component ratings are: Health Inspection rating of 3 stars, Quality Measures rating of 3 stars, and Staffing rating of 5 stars. These four ratings reflect different aspects of CMS's evaluation — inspection findings, resident-level quality outcomes, and staffing levels — and together roll up into the overall score.

Nurse staffing levels are reported at 5.92672 total nurse hours per resident per day, including 1.04328 RN hours per resident per day. Nursing staff turnover is reported at 46.2%.

On the penalty record, CMS reports 0 fines totaling $0.00, and 0 payment denials for this facility — meaning there are no federal fines on record. There is no abuse icon flagged for this facility in the provided data, and no Special Focus Facility status is indicated. Ownership has not changed in the past 12 months, so current ratings reflect the current operator. No chain affiliation data was provided for this facility.

This profile is based on CMS Care Compare data as provided; families are encouraged to verify current details directly on Care Compare.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

St Croix Health Center has an overall CMS rating of 4 out of 5 stars, above the Wisconsin state average of 2.98.

Does this facility accept Medicare, Medicaid, or both?

The facility is certified for both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is 5.92672 hours per resident per day, with 1.04328 RN hours per resident per day, and a staffing star rating of 5. Nursing staff turnover is reported at 46.2%.

Does this facility have federal fines or penalties on record?

No, CMS reports 0 fines totaling $0.00 and 0 payment denials for this facility.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

No abuse icon or Special Focus Facility status is indicated in the available data.

How large is this facility and how many residents live there?

St Croix Health Center is certified for 50 beds and reports an average of 38.1 residents.

Who owns this facility — and is it part of a chain?

The facility is owned by St. Croix County government; no chain affiliation data was provided.

How long has this facility been Medicare/Medicaid certified?

The facility was first approved for Medicare/Medicaid certification on June 1, 1990.

What do the four different CMS star ratings mean?

CMS publishes an overall rating plus three component ratings — health inspections, staffing, and quality measures — each on a 1-to-5 star scale, which combine to form the overall score.

Does this facility offer short-term rehabilitation as well as long-term care?

This detail is not included in the available CMS data; contact the facility at (715) 246-8211 or check Medicare Care Compare to confirm.

What should I look for when touring this facility?

This is not addressed in the CMS data provided; contact the facility at (715) 246-8211 to arrange a tour and ask directly.

How do I verify this facility's current record on Medicare Care Compare?

You can view the most current CMS data for St Croix Health Center at https://www.medicare.gov/care-compare/details/nursing-home/525468?state=WI.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.