Surry Community Health Center By Harborview
Mount Airy, NC · Medicare and Medicaid-certified nursing home (CCN 345191) · 120 certified beds
Health inspection: 1 · Quality measures: 2 · Staffing: 2
Federal fines: 1 totaling $145,262
Phone: (336) 789-5076 · Verify on Medicare Care Compare ↗
Surry Community Health Center By Harborview has a CMS overall rating of 1 out of 5 stars, below the North Carolina state average of 2.93. Its health inspection rating is 1 star and its staffing rating is 2 stars.
Surry Community Health Center By Harborview provides 3.09 total nurse hours per resident per day, including 0.30 RN hours, with a staffing rating of 2 stars. Nursing staff turnover is reported at 36.6%.
Yes, Surry Community Health Center By Harborview has 1 federal fine on record totaling $145,262.00, with 0 payment denials. CMS has also designated this facility an SFF Candidate under its Special Focus program for persistently underperforming facilities under increased inspection.
About this facility
Surry Community Health Center By Harborview is a 120-bed nursing home in Mount Airy, North Carolina, operating as a for-profit corporation and certified since May 1981 for both Medicare and Medicaid. It has averaged 111.5 residents. According to CMS Care Compare, the facility carries an overall rating of 1 out of 5 stars, below the North Carolina state average of 2.93. Its component ratings are: health inspections 1 star, quality measures 2 stars, and staffing 2 stars.
Nurse staffing totals 3.09 hours per resident per day, of which 0.30 hours are provided by registered nurses. Nursing staff turnover is reported at 36.6%.
On penalties, CMS records show 1 federal fine totaling $145,262.00, and 0 payment denials on record.
CMS has designated this facility an SFF Candidate under its Special Focus Facility program, meaning it has a history of persistent poor performance and is subject to increased inspection frequency; families should review the full inspection history on Care Compare.
This facility is part of the Harborview Health Systems chain, which operates 22 facilities with an average chain rating of 1.9 stars.
Ownership has not changed in the past 12 months. Data reflects CMS Care Compare's published dataset.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
It has an overall rating of 1 out of 5 stars, below the North Carolina state average of 2.93.
Does this facility accept Medicare, Medicaid, or both?
It accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.09 hours per resident per day, with 0.30 RN hours, and turnover of 36.6%; its staffing rating is 2 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records 1 fine totaling $145,262.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
There is no abuse icon on record, but the facility is designated an SFF Candidate, meaning it has a history of persistent poor performance and is under increased inspection scrutiny.
How large is this facility and how many residents live there?
It is certified for 120 beds and averages 111.5 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit corporation and part of the Harborview Health Systems chain, which operates 22 facilities averaging 1.9 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since May 1, 1981.
What do the four different CMS star ratings mean?
CMS rates facilities on health inspections (1 star here), staffing (2 stars), quality measures (2 stars), and an overall combined rating (1 star).
Does this facility offer short-term rehabilitation as well as long-term care?
This detail isn't in the CMS data provided; contact the facility at 336-789-5076 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This isn't addressed in the CMS data; contact the facility at 336-789-5076 to arrange a visit and check current conditions.
How do I verify this facility's current record on Medicare Care Compare?
You can view the latest official record at https://www.medicare.gov/care-compare/details/nursing-home/345191?state=NC.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.