The Highlands Guest Care Center
Dallas, TX · Medicare and Medicaid-certified nursing home (CCN 675447) · 116 certified beds
Health inspection: 2 · Quality measures: 2 · Staffing: 1
Federal fines: 1 totaling $47,726
Phone: (972) 783-1771 · Verify on Medicare Care Compare ↗
The Highlands Guest Care Center has a CMS overall star rating of 1 out of 5, below the Texas state average of 2.65. Its health inspection rating is 2 stars and its staffing rating is 1 star.
The Highlands Guest Care Center reports total nurse hours per resident per day of about 3.32, including roughly 0.38 RN hours per resident per day, with a staffing star rating of 1 out of 5. Nursing staff turnover data was not reported by CMS for this facility.
The Highlands Guest Care Center has 1 federal fine on record totaling $47,726.00, with no payment denials on record. CMS data reviewed did not indicate an abuse icon or Special Focus Status for this facility.
About this facility
The Highlands Guest Care Center is a Medicare and Medicaid certified nursing home in Dallas, Texas, operating with 116 certified beds and an average of 72 residents. The facility is organized as a for-profit limited liability company and has been federally certified since January 26, 1995. No ownership change has been recorded in the past 12 months.
According to CMS Care Compare, the facility holds an overall star rating of 1 out of 5, which is below the Texas state average of 2.65. The breakdown of CMS's four component ratings is as follows: health inspection rating of 2 stars, quality measure (QM) rating of 2 stars, and staffing rating of 1 star.
Nurse staffing data reported to CMS shows total nurse hours per resident per day of approximately 3.32, with registered nurse (RN) hours per resident per day of approximately 0.38. Nursing staff turnover percentage was not reported in the available data.
On penalties, CMS records show 1 federal fine totaling $47,726.00 for this facility. No payment denials are on record. No abuse icon or Special Focus Status was indicated in the data reviewed.
No chain affiliation information was provided in the data reviewed. Families are encouraged to review the full inspection history and current ratings directly on Medicare Care Compare, as CMS data is updated periodically.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The facility's overall CMS rating is 1 out of 5 stars, which is below the Texas state average of 2.65.
Does this facility accept Medicare, Medicaid, or both?
The facility accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse hours per resident per day are about 3.32, with RN hours of about 0.38 per resident per day; the CMS staffing rating is 1 out of 5. Turnover percentage was not reported in the data available.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $47,726.00, and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data reviewed did not indicate an abuse icon or Special Focus Status for this facility.
How large is this facility and how many residents live there?
The facility has 116 certified beds and an average of 72 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit limited liability company; no chain affiliation was provided in the data.
How long has this facility been Medicare/Medicaid certified?
The facility has been certified since January 26, 1995.
What do the four different CMS star ratings mean?
CMS rates facilities on overall quality, health inspections, staffing, and quality measures (QM), each scored 1 to 5 stars, and this facility scored 1, 2, 1, and 2 respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not included in the CMS data provided; contact the facility at 9727831771 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This is not addressed by CMS data; contact the facility at 9727831771 to arrange a tour and verify details on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the latest ratings and inspection details at https://www.medicare.gov/care-compare/details/nursing-home/675447?state=TX.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.