The Laurels Of Willow Creek
Midlothian, VA · Medicare and Medicaid-certified nursing home (CCN 495257) · 120 certified beds
Health inspection: 2 · Quality measures: 4 · Staffing: 3
Federal fines: none on current record
Phone: (804) 379-4771 · Verify on Medicare Care Compare ↗
The Laurels of Willow Creek has a CMS overall rating of 2 out of 5 stars, below the Virginia state average of about 2.95. Its health inspection rating is 2 out of 5, and its staffing rating is 3 out of 5.
The Laurels of Willow Creek reports total nurse staffing of about 3.24 hours per resident per day, including 0.50 RN hours per resident per day, with a staffing star rating of 3 out of 5. Nursing staff turnover is reported at 47.0%.
The Laurels of Willow Creek has no federal fines on record and no payment denials reported by CMS. CMS does not show an abuse icon or a Special Focus program designation for this facility.
About this facility
The Laurels of Willow Creek is a Medicare and Medicaid certified nursing home in Midlothian, Chesterfield County, Virginia, operating under for-profit corporate ownership. The facility is certified for 120 beds and reports an average daily census of 112.0 residents. It has been federally certified since September 24, 1991.
According to CMS Care Compare, the facility holds an overall star rating of 2 out of 5, which falls below the Virginia state average of 2.95. The health inspection rating is 2 out of 5, the quality measure (QM) rating is 4 out of 5, and the staffing rating is 3 out of 5.
Nurse staffing data show total nurse hours of 3.24 per resident per day, including 0.50 RN hours per resident per day. Nursing staff turnover is reported at 47.0%.
Regarding the penalty record: CMS reports no federal fines on record for this facility (0 fines totaling $0.00), and no payment denials on record.
This facility is part of the Ciena Healthcare/Laurel Health Care chain, which operates 81 facilities with an average chain rating of 2.8 out of 5. Ownership has not changed in the last 12 months, so current ratings reflect the current operator.
Data sourced from CMS Medicare Care Compare; figures reflect the most recently published CMS data vintage available at time of writing. Families should verify current details directly with the facility and on Care Compare before making decisions.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The overall rating is 2 out of 5 stars, below the Virginia state average of about 2.95.
Does this facility accept Medicare, Medicaid, or both?
This facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.24 hours per resident per day, with 0.50 RN hours per resident per day, and a staffing rating of 3 out of 5. Nursing staff turnover is reported at 47.0%.
Does this facility have federal fines or penalties on record?
No, CMS lists 0 fines totaling $0.00 and no payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus program status for this facility.
How large is this facility and how many residents live there?
The facility is certified for 120 beds and has an average daily census of 112.0 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the Ciena Healthcare/Laurel Health Care chain, which includes 81 facilities with an average rating of 2.8 out of 5.
How long has this facility been Medicare/Medicaid certified?
The facility has been certified since September 24, 1991.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus separate ratings for health inspections, staffing, and quality measures; for this facility these are 2, 2, 3, and 4 out of 5 respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service lines; please contact the facility at 8043794771 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; please contact the facility at 8043794771 to arrange a visit and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the most current CMS data at https://www.medicare.gov/care-compare/details/nursing-home/495257?state=VA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.