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The Manor Of Novi

Novi, MI · Medicare and Medicaid-certified nursing home (CCN 235529) · 130 certified beds

CMS overall rating: 1★ (state average 3.12★ — below state average)
Health inspection: 1 · Quality measures: 2 · Staffing: 2
Federal fines: 1 totaling $67,496 · 1 payment denial
Phone: (248) 477-2000 · Verify on Medicare Care Compare ↗

The Manor Of Novi has a CMS overall star rating of 1 out of 5, below the Michigan state average of 3.12 stars. Its health inspection rating is 1 star and its staffing rating is 2 stars.

The Manor Of Novi reports total nurse staffing of about 3.45 hours per resident per day, including 0.57 RN hours per resident per day, with a nursing staff turnover rate of 61.8%. CMS gives the facility a staffing rating of 2 out of 5 stars.

CMS records show The Manor Of Novi has 1 federal fine on record totaling $67,496.00, along with 1 payment denial. No abuse icon or Special Focus Facility designation is indicated in the available CMS data.

Overall rating vs. benchmarks
The Manor Of Novi The Manor Of Novi: 1★ 1★ MI average MI average: 3.12★ 3.12★ Ciena Healthcare/L chain avg Ciena Healthcare/L chain avg: 2.8★ 2.8★

About this facility

The Manor Of Novi is a for-profit nursing home in Novi, Oakland County, Michigan, certified since September 1992 to accept both Medicare and Medicaid. The facility is certified for 130 beds and reports an average daily census of 97.2 residents.

According to CMS Care Compare, The Manor Of Novi holds an overall star rating of 1 out of 5, which is below the Michigan state average of 3.12 stars. The facility's health inspection rating is also 1 star, its quality measure (QM) rating is 2 stars, and its staffing rating is 2 stars.

Nurse staffing data show total nurse staffing hours of 3.44985 per resident per day, including 0.56528 RN hours per resident per day. Nursing staff turnover is reported at 61.8%.

CMS records show 1 federal fine totaling $67,496.00 assessed against this facility, along with 1 payment denial. No abuse icon is indicated in the data provided, and no Special Focus Facility status is listed for this facility.

The Manor Of Novi is part of the Ciena Healthcare/Laurel Health Care chain, which operates 81 facilities nationally with an average chain rating of 2.8 stars. CMS data indicate no change in ownership within the past 12 months.

This profile is based on CMS Care Compare data; families should consult Care Compare directly for the most current inspection and rating details.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

The Manor Of Novi has an overall rating of 1 out of 5 stars, which is below the Michigan state average of 3.12 stars.

Does this facility accept Medicare, Medicaid, or both?

The facility accepts both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is about 3.45 hours per resident per day, including 0.57 RN hours, with a 61.8% nursing turnover rate and a staffing rating of 2 out of 5 stars.

Does this facility have federal fines or penalties on record?

Yes, CMS records show 1 fine totaling $67,496.00 and 1 payment denial.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

The data provided does not indicate an abuse icon or a Special Focus Facility designation for this facility.

How large is this facility and how many residents live there?

The Manor Of Novi is certified for 130 beds and has an average daily census of 97.2 residents.

Who owns this facility — and is it part of a chain?

It is a for-profit corporation and part of the Ciena Healthcare/Laurel Health Care chain, which operates 81 facilities with an average rating of 2.8 stars.

How long has this facility been Medicare/Medicaid certified?

The facility has been certified since September 30, 1992.

What do the four different CMS star ratings mean?

CMS rates facilities on overall quality, health inspections, staffing, and quality measures; this facility scores 1, 1, 2, and 2 stars respectively.

Does this facility offer short-term rehabilitation as well as long-term care?

This information is not included in the CMS data provided; please contact the facility at 2484772000 or verify on Medicare Care Compare.

What should I look for when touring this facility?

This information is not included in the CMS data provided; please contact the facility at 2484772000 to arrange a visit.

How do I verify this facility's current record on Medicare Care Compare?

You can review the facility's current record at https://www.medicare.gov/care-compare/details/nursing-home/235529?state=MI.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.