The Neighborhood In Rio Rancho
Rio Rancho, NM · Medicare and Medicaid-certified nursing home (CCN 325130) · 48 certified beds
Health inspection: 2 · Quality measures: 3 · Staffing: 4
Federal fines: 1 totaling $8,278
Phone: (505) 994-2296 · Verify on Medicare Care Compare ↗
The Neighborhood In Rio Rancho has a CMS overall star rating of 2 out of 5, which is below the New Mexico state average of 2.85. Its health inspection rating is 2 stars and its staffing rating is 4 stars.
The Neighborhood In Rio Rancho reports total nurse staffing of about 4.83 hours per resident per day, including 1.03 RN hours per resident per day, with a staffing star rating of 4 out of 5. Nursing staff turnover is reported at 82.3%.
CMS records show 1 federal fine totaling $8,278.00 for The Neighborhood In Rio Rancho, with no payment denials on record. CMS also displays its abuse warning icon for this facility, so families should review the full inspection record on Care Compare.
About this facility
The Neighborhood In Rio Rancho is a Medicare- and Medicaid-certified nursing home located in Rio Rancho, Sandoval County, New Mexico. It is operated as a non-profit corporation and has been federally certified since August 10, 2016. The facility is certified for 48 beds and reports an average daily census of 38.2 residents.
According to CMS Care Compare, the facility holds an overall star rating of 2 out of 5, which falls below the New Mexico state average of 2.85. This overall score reflects a health inspection rating of 2 stars, a quality measure rating of 3 stars, and a staffing rating of 4 stars.
Nurse staffing data show total nurse staffing hours of 4.83 hours per resident per day, including 1.03 RN hours per resident per day. Nursing staff turnover is reported at 82.3%.
On penalties, CMS records show 1 federal fine totaling $8,278.00 assessed against this facility. No payment denials are on record. CMS also displays its abuse warning icon for this facility, meaning families should review the facility's inspection record directly on Care Compare for details of the underlying findings. There is no Special Focus Facility designation noted for this provider. No chain affiliation data is included in the available record, and CMS data indicate no change in ownership within the past 12 months.
This profile is based on CMS Care Compare data as most recently reported; families should verify current details directly with the facility and on Care Compare before making decisions.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The Neighborhood In Rio Rancho has an overall CMS rating of 2 out of 5 stars, below the New Mexico state average of 2.85.
Does this facility accept Medicare, Medicaid, or both?
It is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.83 hours per resident per day, including 1.03 RN hours per resident per day, with a staffing star rating of 4 out of 5; nursing staff turnover is 82.3%.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $8,278.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
CMS displays its abuse warning icon for this facility; there is no Special Focus Facility designation on record.
How large is this facility and how many residents live there?
It is certified for 48 beds with an average daily census of 38.2 residents.
Who owns this facility — and is it part of a chain?
It is owned as a non-profit corporation; no chain affiliation data is included in the available CMS record.
How long has this facility been Medicare/Medicaid certified?
It has been certified since August 10, 2016.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures; this facility scores 2, 2, 4, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The available CMS data does not specify service types; contact the facility at 5059942296 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This is not addressed in the CMS data provided; contact the facility at 5059942296 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the most current details at https://www.medicare.gov/care-compare/details/nursing-home/325130?state=NM.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.