The Oaks
Winston-Salem, NC · Medicare and Medicaid-certified nursing home (CCN 345284) · 131 certified beds
Health inspection: 2 · Quality measures: 2 · Staffing: 2
Federal fines: none on current record
Phone: (336) 768-2211 · Verify on Medicare Care Compare ↗
The Oaks holds a CMS overall rating of 2 out of 5 stars, which is below the North Carolina state average of 2.93. Its health inspection rating is 2 stars and its staffing rating is also 2 stars.
The Oaks reports total nurse staffing of about 3.37 hours per resident per day, including roughly 0.29 RN hours per resident per day, with a nursing staff turnover rate of 65.8%. CMS gives the facility a staffing rating of 2 out of 5 stars.
The Oaks has no federal fines on record, with 0 fines totaling $0.00 and 0 payment denials reported by CMS. No abuse icon or Special Focus Facility designation is indicated for this facility in the CMS data.
About this facility
The Oaks is a Medicare and Medicaid certified nursing home in Winston-Salem, Forsyth County, North Carolina, first approved for certification on June 30, 1988. The facility is certified for 131 beds and reports an average of 119.9 residents. It is operated as a for-profit corporation and is part of the Liberty Senior Living chain, which includes 37 facilities with an average CMS rating of 2.8 stars.
According to CMS Care Compare, The Oaks holds an overall star rating of 2 out of 5, below the North Carolina state average of 2.93. Its health inspection rating is 2 stars, its quality measure (QM) rating is 2 stars, and its staffing rating is 2 stars.
Nurse staffing data reported to CMS show total nurse hours of 3.37 per resident per day, including 0.29 RN hours per resident per day. Nursing staff turnover is reported at 65.8%.
On penalties, CMS records show 0 fines totaling $0.00, and 0 payment denials for this facility \u2014 no federal fines on record. No abuse icon is indicated in the data provided, and no Special Focus Facility status is listed for The Oaks. Ownership has not changed in the past 12 months, so current ratings reflect the present operator.
Families evaluating this facility should review the full inspection history and quality measures directly on Medicare Care Compare for the most current details, as CMS ratings are updated periodically.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The Oaks has an overall CMS rating of 2 out of 5 stars, below the North Carolina state average of 2.93.
Does this facility accept Medicare, Medicaid, or both?
The Oaks is certified for both Medicare and Medicaid.
How well is this facility staffed \u2014 nurse hours per resident and turnover?
Total nurse staffing is about 3.37 hours per resident per day, including 0.29 RN hours per resident per day, with a 65.8% nursing turnover rate and a staffing rating of 2 stars.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and 0 payment denials for The Oaks.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus Facility status for The Oaks.
How large is this facility and how many residents live there?
The Oaks is certified for 131 beds and reports an average of 119.9 residents.
Who owns this facility \u2014 and is it part of a chain?
The Oaks is a for-profit corporation and part of the Liberty Senior Living chain, which has 37 facilities with an average rating of 2.8 stars.
How long has this facility been Medicare/Medicaid certified?
The Oaks was first approved for Medicare/Medicaid certification on June 30, 1988.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings \u2014 health inspections, staffing, and quality measures (QM) \u2014 each rated 1 to 5 stars; The Oaks scores 2 stars on each component.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service lines; contact the facility at 3367682211 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 3367682211 to arrange a visit and verify current conditions.
How do I verify this facility's current record on Medicare Care Compare?
You can review The Oaks' full current record at https://www.medicare.gov/care-compare/details/nursing-home/345284?state=NC.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.