The Suites At Jordan River
Collierville, TN · Medicare-certified nursing home (CCN 445541) · 60 certified beds
Health inspection: 4 · Quality measures: 1 · Staffing: 4
Federal fines: none on current record
Phone: (901) 779-8200 · Verify on Medicare Care Compare ↗
The Suites At Jordan River holds a CMS overall star rating of 3 out of 5, which is at the Tennessee state average of 3.0. Its health inspection rating is 4 stars and its staffing rating is also 4 stars.
The Suites At Jordan River reports total nurse staffing of 4.49 hours per resident per day, including 0.62 RN hours per resident per day, with a nursing staff turnover rate of 54.8%. CMS gives the facility a staffing rating of 4 out of 5 stars.
CMS reports no federal fines on record for The Suites At Jordan River, with 0 fines totaling $0.00 and no payment denials. CMS does not display an abuse icon for this facility, and it is not part of the CMS Special Focus Facility program.
About this facility
The Suites At Jordan River is a Medicare-certified nursing home in Collierville, Shelby County, Tennessee, operated as a non-profit corporation. The facility is certified for 60 beds and reports an average daily census of 56.7 residents. It was first approved for participation on August 24, 2022. There has been no change of ownership in the past 12 months.
According to CMS Care Compare, the facility holds an overall star rating of 3 out of 5, which is at the Tennessee state average of 3.0. The breakdown of the four CMS component ratings is as follows: Health Inspection rating of 4 stars, Staffing rating of 4 stars, and Quality Measures (QM) rating of 1 star. These component ratings combine to form the overall 3-star rating.
Nurse staffing data reported to CMS shows total nurse staffing hours of 4.49 hours per resident per day, including 0.62 registered nurse (RN) hours per resident per day. The facility's reported nursing staff turnover rate is 54.8%.
Regarding the penalty record: CMS reports no federal fines on record for this facility (0 fines totaling $0.00), and no payment denials on record. CMS does not display an abuse icon for this facility, and it is not listed under CMS's Special Focus Facility program, which designates homes with a history of persistent poor performance subject to increased inspection oversight.
No chain affiliation is indicated in the data provided. This profile is based on CMS Care Compare data; families should verify current details directly on Care Compare before making a decision.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The Suites At Jordan River has a CMS overall rating of 3 out of 5 stars, which is at the Tennessee state average of 3.0.
Does this facility accept Medicare, Medicaid, or both?
CMS lists this facility's provider type as Medicare; contact the facility at 9017798200 or check Medicare Care Compare to confirm Medicaid participation.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.49 hours per resident per day, including 0.62 RN hours per resident per day, with a 54.8% nursing turnover rate and a 4-star staffing rating.
Does this facility have federal fines or penalties on record?
No, CMS reports 0 fines totaling $0.00 and no payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility and it is not designated as a Special Focus Facility.
How large is this facility and how many residents live there?
The facility is certified for 60 beds with an average daily census of 56.7 residents.
Who owns this facility — and is it part of a chain?
It is operated as a non-profit corporation; the data provided does not indicate a chain affiliation, so contact the facility at 9017798200 to confirm.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for certification on August 24, 2022.
What do the four different CMS star ratings mean?
CMS rates facilities on Health Inspections (4 stars here), Staffing (4 stars), Quality Measures (1 star), and an Overall rating (3 stars) that combines these components.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify rehabilitation services; contact the facility at 9017798200 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 9017798200 to arrange a visit and check the inspection record on Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's current ratings and inspection history at https://www.medicare.gov/care-compare/details/nursing-home/445541?state=TN.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.