The Waters Of Roan Highlands,Llc
Roan Mountain, TN · Medicare and Medicaid-certified nursing home (CCN 445396) · 80 certified beds
Health inspection: 5 · Quality measures: 5 · Staffing: 2
Federal fines: none on current record
Phone: (423) 772-0161 · Verify on Medicare Care Compare ↗
The Waters Of Roan Highlands has a CMS overall rating of 5 out of 5 stars, above the Tennessee state average of 3.0 stars. Its health inspection rating is 5 stars and its staffing rating is 2 stars.
The Waters Of Roan Highlands reports total nurse staffing of about 3.32 hours per resident per day, including 0.38 RN hours per resident per day, with a nursing staff turnover rate of 29.2%. CMS rates its staffing at 2 out of 5 stars.
The Waters Of Roan Highlands has no federal fines on record and no payment denials according to CMS data. There is no abuse icon flag or Special Focus Facility designation noted for this facility in the available CMS data.
About this facility
The Waters Of Roan Highlands, LLC is a Medicare and Medicaid certified nursing home in Roan Mountain, Carter County, Tennessee. The facility is certified for 80 beds and had an average of 71.9 residents, and has been federally certified since May 20, 1997. It operates as a for-profit limited liability company and is part of the Infinity Healthcare Consulting chain, which includes 69 facilities with an average chain rating of 2.0 stars.
According to CMS Care Compare, the facility holds an overall star rating of 5 out of 5, above the Tennessee state average of 3.0 stars. Its health inspection rating is 5 stars and its quality measure (QM) rating is 5 stars. However, its staffing rating is lower, at 2 out of 5 stars. Reported nurse staffing totals 3.31916 hours per resident per day, with 0.38159 RN hours per resident per day, and nursing staff turnover of 29.2%.
On penalties, CMS records show no federal fines on record for this facility (0 fines, $0.00 total) and no payment denials. There is no abuse icon flag and no Special Focus Facility designation associated with this listing in the provided data. Ownership has not changed in the last 12 months according to CMS records.
Families evaluating this facility should note the contrast between its strong health inspection and quality measure ratings and its comparatively lower staffing rating, and may wish to review the full inspection record on Medicare Care Compare. This profile reflects CMS Care Compare data as provided.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
It has an overall rating of 5 out of 5 stars, which is above the Tennessee state average of 3.0 stars.
Does this facility accept Medicare, Medicaid, or both?
The facility accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.32 hours per resident per day, including 0.38 RN hours, with a 29.2% nursing turnover rate; CMS rates staffing at 2 out of 5 stars.
Does this facility have federal fines or penalties on record?
No, CMS records show zero fines, $0.00 in total fines, and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus Facility designation is indicated in the available CMS data.
How large is this facility and how many residents live there?
It is certified for 80 beds and had an average of 71.9 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit limited liability company and is part of the Infinity Healthcare Consulting chain, which has 69 facilities averaging 2.0 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since May 20, 1997.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures (QM); this facility scores 5, 5, 2, and 5 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service types; contact the facility at 4237720161 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data does not cover tour details; contact the facility at 4237720161 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the current record at https://www.medicare.gov/care-compare/details/nursing-home/445396?state=TN.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.