The Willows At Citation
Lexington, KY · Medicare and Medicaid-certified nursing home (CCN 185474) · 54 certified beds
Health inspection: 3 · Quality measures: 5 · Staffing: 4
Federal fines: none on current record
Phone: (859) 277-0320 · Verify on Medicare Care Compare ↗
The Willows At Citation holds a 4-star overall CMS rating, above the Kentucky state average of about 3.0 stars. Its health inspection rating is 3 stars and its staffing rating is 4 stars.
The Willows At Citation reports 4.04 total nurse hours per resident per day, including 1.22 RN hours per resident per day, with a nursing staff turnover rate of 38.5%. CMS gives this facility a 4-star staffing rating.
The Willows At Citation has no federal fines on record and no payment denials according to CMS data. CMS does not display an abuse icon for this facility, and it is not part of the Special Focus Facility program.
About this facility
The Willows At Citation is a Medicare and Medicaid certified nursing home in Lexington, Kentucky (Fayette County), operating with 54 certified beds and an average of 51.4 residents. The facility is organized as a for-profit limited liability company and has been certified since June 4, 2014. It is part of Trilogy Health Services, a chain of 123 facilities with an average CMS rating of 4.2 stars.
According to CMS Care Compare, The Willows At Citation holds an overall rating of 4 stars, above the Kentucky state average of 3.01 stars. Its component ratings are: 3 stars for health inspections, 5 stars for quality measures, and 4 stars for staffing. Nurse staffing data show 4.04 total nurse hours per resident per day, including 1.22 RN hours per resident per day. Nursing staff turnover is reported at 38.5%.
Regarding the penalty record: CMS reports no federal fines on record for this facility (0 fines, $0.00 total) and no payment denials. There is no abuse icon flagged by CMS for this facility, and it is not listed under CMS's Special Focus Facility program, which designates facilities with a history of persistent poor performance subject to increased inspection oversight. Ownership has not changed in the past 12 months, so current ratings reflect the present operator.
This profile is based on CMS Care Compare data. Families should verify current details directly with the facility and review the most recent inspection record on Medicare Care Compare before making a decision.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The Willows At Citation has a 4-star overall CMS rating, which is above the Kentucky state average of approximately 3.01 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.04 hours per resident per day, including 1.22 RN hours per resident per day, with a nursing turnover rate of 38.5%; CMS rates staffing 4 stars.
Does this facility have federal fines or penalties on record?
No, CMS records show zero fines, $0.00 in total fines, and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility, and it is not listed in the Special Focus Facility program.
How large is this facility and how many residents live there?
The Willows At Citation has 54 certified beds with an average daily census of 51.4 residents.
Who owns this facility — and is it part of a chain?
It is operated as a for-profit limited liability company and is part of Trilogy Health Services, a chain of 123 facilities with an average CMS rating of 4.2 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since June 4, 2014.
What do the four different CMS star ratings mean?
CMS rates facilities on overall performance, health inspections, staffing, and quality measures; this facility scores 4, 3, 4, and 5 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; please contact the facility at (859) 277-0320 or check Medicare Care Compare for details.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at (859) 277-0320 and review the inspection record on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest ratings and inspection reports at https://www.medicare.gov/care-compare/details/nursing-home/185474?state=KY.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.