Twin Lakes Community
Burlington, NC · Medicare and Medicaid-certified nursing home (CCN 345235) · 104 certified beds
Health inspection: 4 · Quality measures: 3 · Staffing: 5
Federal fines: 1 totaling $6,152
Phone: (336) 538-1400 · Verify on Medicare Care Compare ↗
Twin Lakes Community holds a 5 out of 5 overall CMS star rating, above the North Carolina state average of 2.93. Its health inspection rating is 4 out of 5, and its staffing rating is 5 out of 5.
Twin Lakes Community reports 5.32 total nurse hours per resident per day, including 0.73 RN hours per resident per day, with a staffing star rating of 5 out of 5. Nursing staff turnover is reported at 41.3%.
CMS records show Twin Lakes Community has 1 federal fine on record totaling $6,152.00, with 0 payment denials. No abuse icon or Special Focus status is indicated for this facility in the available data.
About this facility
Twin Lakes Community is a non-profit corporation-owned nursing home in Burlington, North Carolina (Alamance County), certified for both Medicare and Medicaid since October 4, 1983. The facility has 104 certified beds and an average daily census of 95.8 residents.
According to CMS Care Compare data, Twin Lakes Community holds an overall star rating of 5 out of 5, above the North Carolina state average of 2.93. Its component ratings are: Health Inspection rating of 4 out of 5, Staffing rating of 5 out of 5, and Quality Measure rating of 3 out of 5.
Nurse staffing levels are reported at 5.32 total nurse hours per resident per day, including 0.73 RN hours per resident per day. Nursing staff turnover is reported at 41.3%.
On penalties, CMS records show 1 federal fine totaling $6,152.00 and 0 payment denials for this facility. No abuse icon or Special Focus designation is indicated in the available data for this facility.
No chain affiliation or ownership change information is indicated in the data provided; CMS data shows no change of ownership within the past 12 months.
This profile is based on CMS Care Compare data; families should verify current details directly on Medicare Care Compare before making decisions.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Twin Lakes Community has a CMS overall rating of 5 out of 5, above the North Carolina state average of 2.93.
Does this facility accept Medicare, Medicaid, or both?
This facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 5.32 hours per resident per day, including 0.73 RN hours per resident per day, with nursing staff turnover at 41.3% and a staffing star rating of 5 out of 5.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $6,152.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus designation for this facility.
How large is this facility and how many residents live there?
Twin Lakes Community has 104 certified beds with an average daily census of 95.8 residents.
Who owns this facility — and is it part of a chain?
The facility is owned by a non-profit corporation; no chain affiliation is indicated in the data provided.
How long has this facility been Medicare/Medicaid certified?
Twin Lakes Community was first approved for Medicare/Medicaid certification on October 4, 1983.
What do the four different CMS star ratings mean?
CMS publishes an overall rating along with separate ratings for health inspections, staffing, and quality measures; for this facility these are 5, 4, 5, and 3 out of 5 respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at 3365381400 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not include tour details; contact the facility at 3365381400 to arrange a visit and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review Twin Lakes Community's current record at https://www.medicare.gov/care-compare/details/nursing-home/345235?state=NC.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.