Twin Lakes Rehabilitation And Nursing
South Hill, VA · Medicare and Medicaid-certified nursing home (CCN 495177) · 140 certified beds
Health inspection: 4 · Quality measures: 3 · Staffing: 1
Federal fines: none on current record
Phone: (434) 447-3151 · Verify on Medicare Care Compare ↗
Twin Lakes Rehabilitation And Nursing has a CMS overall rating of 3 out of 5 stars, which is at the Virginia state average of 2.95. Its health inspection rating is 4 stars, but its staffing rating is just 1 star.
Twin Lakes Rehabilitation And Nursing reports 3.10 total nurse hours per resident per day, with only 0.33 RN hours per resident per day, and a high nursing staff turnover rate of 72%. CMS gives this facility a staffing rating of just 1 out of 5 stars.
CMS shows no federal fines on record for Twin Lakes Rehabilitation And Nursing, with $0.00 in total fines and no payment denials. There is no abuse icon and no Special Focus Facility status listed for this facility in the current data.
About this facility
Twin Lakes Rehabilitation And Nursing is a non-profit corporation-owned nursing home in South Hill, Mecklenburg County, Virginia, certified for both Medicare and Medicaid since October 1987. The facility is licensed for 140 beds and reports an average daily census of 97.8 residents.
According to CMS Care Compare, Twin Lakes holds an overall star rating of 3 out of 5, which is at the Virginia state average of 2.95. Component ratings are mixed: the health inspection rating is 4 stars, the quality measure (QM) rating is 3 stars, and the staffing rating is notably low at 1 star.
Total nurse staffing is reported at 3.10 hours per resident per day, with registered nurse (RN) time at just 0.33 hours per resident per day. Nursing staff turnover is high, at 72.0%.
On the penalty record, CMS shows no federal fines on record (0 fines totaling $0.00) and no payment denials for this facility. There is no abuse icon flag and no Special Focus Facility status noted in the current data.
Twin Lakes is part of Eastern Healthcare Group, a chain of 18 facilities, which has a notably low chain average rating of 1.5 stars. There has been no ownership change reported in the last 12 months, so current ratings reflect the present operator.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Twin Lakes has a 3-star overall rating, which is at the Virginia state average of 2.95.
Does this facility accept Medicare, Medicaid, or both?
Yes, Twin Lakes is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.10 hours per resident per day, with only 0.33 RN hours per resident per day, and turnover is high at 72%. CMS rates staffing at 1 out of 5 stars.
Does this facility have federal fines or penalties on record?
No, CMS shows no federal fines on record and no payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus Facility status is listed for this facility in the available data.
How large is this facility and how many residents live there?
Twin Lakes is certified for 140 beds and has an average daily census of 97.8 residents.
Who owns this facility — and is it part of a chain?
It is owned by a non-profit corporation and is part of Eastern Healthcare Group, an 18-facility chain with an average rating of 1.5 stars.
How long has this facility been Medicare/Medicaid certified?
Twin Lakes was first approved for Medicare/Medicaid certification on October 14, 1987.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures; Twin Lakes scores 3, 4, 1, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service types; contact the facility at 4344473151 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data does not include tour information; contact the facility at 4344473151 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest details at https://www.medicare.gov/care-compare/details/nursing-home/495177?state=VA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.