United Zion Retirement Communi
Lititz, PA · Medicare and Medicaid-certified nursing home (CCN 395631) · 59 certified beds
Health inspection: 4 · Quality measures: 4 · Staffing: 5
Federal fines: 1 totaling $7,443
Phone: (717) 626-2071 · Verify on Medicare Care Compare ↗
United Zion Retirement Community holds a 5-star overall CMS rating, above the Pennsylvania state average of about 3 stars, with 4 stars for health inspections and 5 stars for staffing.
United Zion Retirement Community reports 4.94 total nurse hours per resident per day, including 1.03 RN hours per resident per day, with a staffing turnover rate of 19.2% and a 5-star CMS staffing rating.
CMS records show United Zion Retirement Community has 1 federal fine on record totaling $7,443.00 and no payment denials; no abuse icon or Special Focus status is indicated in the available data.
About this facility
United Zion Retirement Community is a non-profit corporation-owned nursing home in Lititz, Lancaster County, Pennsylvania, certified for both Medicare and Medicaid since February 1984. The facility maintains 59 certified beds with an average daily census of 54.7 residents.
According to CMS Care Compare data, United Zion holds an overall rating of 5 stars, above the Pennsylvania state average of 2.97 stars. Its component ratings are: 4 stars for health inspections, 4 stars for quality measures, and 5 stars for staffing.
Nurse staffing levels total 4.94 nurse hours per resident per day, including 1.03 RN hours per resident per day. Nursing staff turnover is reported at 19.2%.
On penalties, CMS records show 1 federal fine totaling $7,443.00 for this facility, and no payment denials on record. No abuse icon or Special Focus designation appears in the provided data for this facility.
United Zion is part of the Friends Services For The Aging chain, which operates 5 facilities with an average chain rating of 4.6 stars. CMS data indicates no change in ownership within the past 12 months, so current ratings reflect the present operator.
This profile is based on CMS Care Compare data. Families are encouraged to verify current details directly on Medicare Care Compare and by contacting the facility.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
United Zion Retirement Community has a 5-star overall CMS rating, above the Pennsylvania state average of 2.97 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.94 hours per resident per day, including 1.03 RN hours, with a staffing rating of 5 stars and turnover of 19.2%.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $7,443.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
It has 59 certified beds with an average daily census of 54.7 residents.
Who owns this facility — and is it part of a chain?
It is owned by a non-profit corporation and is part of the Friends Services For The Aging chain, which operates 5 facilities with an average rating of 4.6 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since February 1984.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures; this facility scores 5, 4, 5, and 4 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided CMS data does not specify service types; contact the facility at 7176262071 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data does not address tours; contact the facility at 7176262071 to arrange a visit and verify details.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's full record at https://www.medicare.gov/care-compare/details/nursing-home/395631?state=PA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.