Vancrest-Upper Valley
Troy, OH · Medicare and Medicaid-certified nursing home (CCN 365735) · 127 certified beds
Health inspection: 3 · Quality measures: 5 · Staffing: 2
Federal fines: none on current record
Phone: (937) 440-7663 · Verify on Medicare Care Compare ↗
Vancrest-Upper Valley in Troy, Ohio has a CMS overall rating of 4 stars out of 5, which is above the Ohio state average of 3.15 stars. Its health inspection rating is 3 stars and its staffing rating is 2 stars.
Vancrest-Upper Valley reports total nurse staffing of about 3.87 hours per resident per day, including 0.53 RN hours per resident per day, with a CMS staffing rating of 2 stars. Nursing staff turnover is reported at 40.9%.
Vancrest-Upper Valley has no federal fines on record, with 0 fines totaling $0.00, and no payment denials on record according to CMS data. CMS does not display an abuse icon for this facility, and it is not listed in the Special Focus program.
About this facility
Vancrest-Upper Valley is a nursing home in Troy, Miami County, Ohio, certified for 127 beds with an average of 114.5 residents. It is operated as a non-profit corporation and accepts both Medicare and Medicaid. The facility has been Medicare/Medicaid certified since May 8, 1989, and ownership has not changed in the past 12 months.
According to CMS Care Compare, Vancrest-Upper Valley holds an overall rating of 4 stars out of 5, which is above the Ohio state average of 3.15 stars. The facility's health inspection rating is 3 stars, its quality measure (QM) rating is 5 stars, and its staffing rating is 2 stars.
Nurse staffing data reported to CMS shows total nurse staffing of 3.86924 hours per resident per day, including 0.53273 registered nurse (RN) hours per resident per day. Nursing staff turnover is reported at 40.9%.
On penalties, CMS records show no federal fines on record for this facility (0 fines totaling $0.00) and no payment denials on record.
Vancrest-Upper Valley is part of the Vancrest Health Care Centers chain, which operates 13 facilities with an average chain rating of 4.0 stars.
This profile is based on data from CMS Medicare Care Compare; families should verify current details directly with the facility and on the Care Compare website, as ratings and records are updated periodically.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Vancrest-Upper Valley has a CMS overall rating of 4 stars, which is above the Ohio state average of 3.15 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, Vancrest-Upper Valley accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
The facility reports 3.86924 total nurse hours per resident per day, including 0.53273 RN hours, with a CMS staffing rating of 2 stars and nursing turnover of 40.9%.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and no payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, the data provided does not indicate an abuse icon or Special Focus program designation for this facility.
How large is this facility and how many residents live there?
Vancrest-Upper Valley is certified for 127 beds and has an average of 114.5 residents.
Who owns this facility — and is it part of a chain?
It is owned as a non-profit corporation and is part of the Vancrest Health Care Centers chain, which includes 13 facilities with an average rating of 4.0 stars.
How long has this facility been Medicare/Medicaid certified?
The facility has been certified since May 8, 1989.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measure (QM) performance; for Vancrest-Upper Valley these are 4, 3, 2, and 5 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; please contact the facility at 9374407663 or check Medicare Care Compare for details.
What should I look for when touring this facility?
The provided data does not cover tour details; contact the facility at 9374407663 to arrange a visit and review the inspection record on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's current record at https://www.medicare.gov/care-compare/details/nursing-home/365735?state=OH.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.