Victoria Haven Nursing Facility
Norwood, MA · Medicare and Medicaid-certified nursing home (CCN 225608) · 31 certified beds
Health inspection: 1 · Quality measures: 5 · Staffing: 5
Federal fines: 1 totaling $40,641
Phone: (781) 762-0858 · Verify on Medicare Care Compare ↗
Victoria Haven Nursing Facility has a CMS overall star rating of 2 out of 5, which is below the Massachusetts state average of about 3.04. Its health inspection rating is 1 out of 5, while its staffing rating is 5 out of 5.
Victoria Haven Nursing Facility reports about 4.58 total nurse hours per resident per day, including roughly 0.70 RN hours per resident per day, and a staffing star rating of 5 out of 5. Nursing staff turnover is reported at 21.7% annually.
Victoria Haven Nursing Facility has 1 federal fine on record totaling $40,641.00, with 0 payment denials. CMS does not show an abuse icon for this facility, and it is not currently designated as a Special Focus Facility.
About this facility
Victoria Haven Nursing Facility is a small, for-profit nursing home in Norwood, Norfolk County, Massachusetts, certified for 31 beds with an average of 25.7 residents. It has been Medicare and Medicaid certified since March 1994. The facility is part of the Rehabilitation Associates chain, which operates 6 facilities with an average CMS rating of 3.8.
According to CMS Care Compare, Victoria Haven's overall star rating is 2 out of 5, which is below the Massachusetts state average of 3.04. This overall score reflects a health inspection rating of 1 out of 5, a quality measure (QM) rating of 5 out of 5, and a staffing rating of 5 out of 5.
Nurse staffing is reported at 4.58 total nurse hours per resident per day, including 0.70 RN hours per resident per day. Annual nursing staff turnover is reported at 21.7%.
On penalties, CMS records show 1 federal fine totaling $40,641.00 for this facility. There have been 0 payment denials on record. CMS does not display an abuse icon for this facility, and it is not currently listed under CMS's Special Focus Facility program, which designates homes CMS considers persistently underperforming and subject to increased inspection oversight.
Ownership has not changed in the past 12 months according to available records. This profile is based on CMS Care Compare data; families are encouraged to verify current details and inspection reports directly on Care Compare before making decisions.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Victoria Haven has a CMS overall rating of 2 out of 5 stars, below the Massachusetts state average of 3.04.
Does this facility accept Medicare, Medicaid, or both?
Yes, Victoria Haven is certified to accept both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
CMS reports 4.58 total nurse hours per resident per day, including 0.70 RN hours, with a staffing rating of 5 out of 5 and 21.7% nursing turnover.
Does this facility have federal fines or penalties on record?
Yes, CMS records 1 federal fine totaling $40,641.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not show an abuse icon for this facility, and it is not listed in the Special Focus Facility program.
How large is this facility and how many residents live there?
The facility is certified for 31 beds and has an average of 25.7 residents.
Who owns this facility — and is it part of a chain?
Victoria Haven is a for-profit corporation and part of the Rehabilitation Associates chain, which includes 6 facilities with an average CMS rating of 3.8.
How long has this facility been Medicare/Medicaid certified?
It has been certified since March 1, 1994.
What do the four different CMS star ratings mean?
CMS publishes an overall rating along with separate ratings for health inspections (1 star here), quality measures (5 stars), and staffing (5 stars), which combine to form the overall score.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at 7817620858 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The provided data does not include tour details; contact the facility at 7817620858 to arrange a visit and review the inspection record on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the latest CMS data at https://www.medicare.gov/care-compare/details/nursing-home/225608?state=MA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.