Waterford Crossing
Goshen, IN · Medicare and Medicaid-certified nursing home (CCN 155760) · 87 certified beds
Health inspection: 4 · Quality measures: 5 · Staffing: 5
Federal fines: none on current record
Phone: (574) 534-3920 · Verify on Medicare Care Compare ↗
Waterford Crossing holds a CMS overall rating of 5 stars, above the Indiana state average of 3.14 stars. It also earned 4 stars for health inspections and 5 stars for staffing.
Waterford Crossing reports 4.44 total nurse hours per resident per day, including 1.16 RN hours per resident per day, with a staffing star rating of 5. Nursing staff turnover is reported at 27.4 percent.
Waterford Crossing has no federal fines on record, totaling $0.00, and no payment denials reported by CMS. There is no abuse icon flag and no Special Focus Facility designation noted in the available data.
About this facility
Waterford Crossing is a Medicare and Medicaid certified nursing home in Goshen, Elkhart County, Indiana, with 87 certified beds and an average of 72.9 residents. The facility is organized as a for-profit corporation and has been certified since August 2006. It is part of the Trilogy Health Services chain, which includes 123 facilities nationwide with an average CMS rating of 4.2 stars.
According to CMS Care Compare, Waterford Crossing holds an overall rating of 5 stars, above the Indiana state average of 3.14 stars. Its component ratings are: 4 stars for health inspections, 5 stars for quality measures, and 5 stars for staffing.
Nurse staffing data shows total nurse hours of 4.44 per resident per day, including 1.16 RN hours per resident per day. Nursing staff turnover is reported at 27.4%.
On penalties, CMS records show no federal fines on record (0 fines totaling $0.00) and no payment denials for this facility. There is no abuse icon flag and no Special Focus Facility designation reported in the data provided.
There has been no change in ownership in the past 12 months, so current ratings reflect the current operator.
This profile is based on CMS Care Compare data; families should verify current details and inspection reports directly on Medicare Care Compare before making a decision.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Waterford Crossing has a CMS overall rating of 5 stars, above the Indiana state average of 3.14 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, Waterford Crossing accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
The facility reports 4.44 total nurse hours per resident per day, including 1.16 RN hours, with a staffing rating of 5 stars and 27.4% nursing turnover.
Does this facility have federal fines or penalties on record?
No, CMS records show zero fines totaling $0.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus Facility designation is present in the CMS data for this facility.
How large is this facility and how many residents live there?
Waterford Crossing has 87 certified beds and an average of 72.9 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the Trilogy Health Services chain, which has 123 facilities with an average rating of 4.2 stars.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for certification on August 31, 2006.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures; Waterford Crossing scores 5, 4, 5, and 5 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This is not specified in the available data; please contact the facility at (574) 534-3920 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at (574) 534-3920 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest details at https://www.medicare.gov/care-compare/details/nursing-home/155760?state=IN.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.