Webster House
Palo Alto, CA · Medicare and Medicaid-certified nursing home (CCN 555156) · 145 certified beds
Health inspection: 5 · Quality measures: 5 · Staffing: 5
Federal fines: none on current record
Phone: (650) 328-3300 · Verify on Medicare Care Compare ↗
Webster House holds a CMS overall rating of 5 stars, above the California state average of 3.16 stars, with 5 stars for health inspections and 5 stars for staffing.
Webster House reports 5.05 total nurse hours per resident per day, including 1.06 RN hours per resident per day, with a staffing star rating of 5 and a nursing staff turnover rate of 20.6%.
CMS reports no federal fines on record for Webster House, with $0.00 in total fines and no payment denials; no abuse icon or Special Focus designation is listed in the data provided.
About this facility
Webster House is a non-profit nursing home in Palo Alto, California, certified for Medicare and Medicaid since June 8, 1983. It is licensed for 145 beds and reports an average of 63.7 residents. The facility is part of the Front Porch chain, which operates 9 facilities nationally with an average rating of 4.8 stars.
According to CMS Care Compare, Webster House holds an overall rating of 5 stars, above the California state average of 3.16 stars. All four CMS component ratings are 5 stars: health inspections, quality measures, and staffing. Nurse staffing is reported at 5.05 total nurse hours per resident per day, including 1.06 RN hours per resident per day. Annual nursing staff turnover is reported at 20.6%.
On the penalty record, CMS lists no federal fines on record for Webster House (0 fines, $0.00 total) and no payment denials. There is no abuse icon flagged for this facility in the supplied data, and it is not listed under CMS's Special Focus Facility program, which targets homes with a history of serious, persistent quality problems and subjects them to increased inspection frequency. Ownership has not changed in the past 12 months, so current ratings reflect the current operator.
Families evaluating Webster House for a parent should note these figures come directly from CMS Care Compare and reflect the most recent reporting period supplied. For the most current details, including recent inspection reports, visit Medicare Care Compare directly.
Questions families ask
What is Webster House's CMS overall star rating and how does it compare to the state average?
Webster House has a 5-star overall CMS rating, above the California state average of 3.16 stars.
Does this facility accept Medicare, Medicaid, or both?
Webster House is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
The facility reports 5.05 total nurse hours per resident per day, including 1.06 RN hours, with a 20.6% nursing turnover rate and a 5-star staffing rating.
Does this facility have federal fines or penalties on record?
No, CMS reports zero fines, $0.00 in total fines, and no payment denials for Webster House.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided shows no abuse icon and no Special Focus Facility designation for Webster House.
How large is this facility and how many residents live there?
Webster House is certified for 145 beds and reports an average of 63.7 residents.
Who owns this facility — and is it part of a chain?
Webster House is owned by a non-profit corporation and is part of the Front Porch chain, which has 9 facilities with an average rating of 4.8 stars.
How long has this facility been Medicare/Medicaid certified?
Webster House was first approved for Medicare/Medicaid certification on June 8, 1983.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, quality measures, and staffing; Webster House scores 5 stars in all four categories.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify rehabilitation services; contact Webster House at 6503283300 or check Medicare Care Compare to verify.
What should I look for when touring this facility?
The data provided does not cover touring details; contact Webster House at 6503283300 to arrange a visit and verify conditions in person.
How do I verify this facility's current record on Medicare Care Compare?
You can review Webster House's current ratings and inspection history at https://www.medicare.gov/care-compare/details/nursing-home/555156?state=CA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.