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Westside Care Center

Manchester, CT · Medicare and Medicaid-certified nursing home (CCN 075252) · 162 certified beds

⚠ CMS consumer warning: CMS displays its abuse warning icon for this facility. Review the full inspection record on Medicare Care Compare ↗.
CMS overall rating: 2★ (state average 2.99★ — below state average)
Health inspection: 2 · Quality measures: 4 · Staffing: 2
Federal fines: none on current record
Phone: (860) 647-9191 · Verify on Medicare Care Compare ↗

Westside Care Center has a CMS overall rating of 2 out of 5 stars, below the Connecticut state average of about 3 stars, with 2 stars for health inspections and 2 stars for staffing.

Westside Care Center reports 3.10 total nurse hours per resident per day, including 0.32 RN hours per resident per day, with a nursing staff turnover rate of 33.0% and a 2-star CMS staffing rating.

Westside Care Center has no federal fines on record — 0 fines totaling $0.00 and no payment denials — but CMS does display its abuse warning icon for this facility, so families should review the inspection record on Care Compare.

Overall rating vs. benchmarks
Westside Care Center Westside Care Center: 2★ 2★ CT average CT average: 2.99★ 2.99★ Icare Health Netwo chain avg Icare Health Netwo chain avg: 2.8★ 2.8★

About this facility

Westside Care Center is a 162-bed skilled nursing facility in Manchester, Connecticut, certified since March 1976 and currently averaging 124.3 residents. It is a for-profit facility organized as a limited liability company, and it accepts both Medicare and Medicaid. The facility is part of the Icare Health Network chain, which operates 12 facilities with an average CMS rating of 2.8 stars.

According to CMS Care Compare, Westside Care Center holds an overall rating of 2 out of 5 stars, which is below the Connecticut state average of 2.99. Its component ratings are: health inspections 2 stars, quality measures 4 stars, and staffing 2 stars.

Nurse staffing totals 3.10 hours per resident per day, with 0.32 RN hours per resident per day. Nursing staff turnover is reported at 33.0%.

On penalties, CMS records show 0 federal fines totaling $0.00, and no payment denials — meaning no federal fines on record for this facility. However, CMS displays its abuse warning icon for this facility, which families should review directly on Care Compare's inspection record for details on the underlying findings. Ownership has not changed within the past 12 months.

This profile is based on CMS Care Compare data and reflects the most recent published ratings and penalty figures on file for Westside Care Center.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

Westside Care Center has an overall rating of 2 out of 5 stars, which is below the Connecticut state average of 2.99.

Does this facility accept Medicare, Medicaid, or both?

It accepts both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is 3.10 hours per resident per day, with 0.32 RN hours per resident per day, and nursing turnover is 33.0%; CMS rates staffing at 2 stars.

Does this facility have federal fines or penalties on record?

No — CMS records show 0 fines totaling $0.00 and no payment denials.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

CMS displays its abuse warning icon for this facility; there is no Special Focus status listed in the data provided.

How large is this facility and how many residents live there?

Westside Care Center has 162 certified beds and an average of 124.3 residents.

Who owns this facility — and is it part of a chain?

It is a for-profit limited liability company, part of the Icare Health Network chain, which operates 12 facilities with an average rating of 2.8 stars.

How long has this facility been Medicare/Medicaid certified?

It has been certified since March 1, 1976.

What do the four different CMS star ratings mean?

CMS publishes an overall rating plus three component ratings — health inspections, staffing, and quality measures; for Westside Care Center these are 2, 2, and 4 stars respectively.

Does this facility offer short-term rehabilitation as well as long-term care?

The data provided does not specify service types; contact the facility at 8606479191 and verify on Medicare Care Compare.

What should I look for when touring this facility?

The data provided does not cover tour details; contact the facility at 8606479191 to arrange a visit.

How do I verify this facility's current record on Medicare Care Compare?

You can review the facility's full record at https://www.medicare.gov/care-compare/details/nursing-home/075252?state=CT.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.