Westwood Hills Health & Rehabilitation Center
Poplar Bluff, MO · Medicare and Medicaid-certified nursing home (CCN 265193) · 132 certified beds
Health inspection: 4 · Quality measures: 4 · Staffing: 1
Federal fines: none on current record
Phone: (573) 785-0851 · Verify on Medicare Care Compare ↗
Westwood Hills Health & Rehabilitation Center has a CMS overall rating of 3 stars, above the Missouri state average of 2.51 stars. Its health inspection rating is 4 stars, but its staffing rating is only 1 star.
Westwood Hills reports total nurse staffing of 2.76 hours per resident per day, including 0.56 RN hours per resident per day, with a nursing staff turnover rate of 47.4%. CMS gives this facility a staffing rating of just 1 star.
Westwood Hills has no federal fines on record and no payment denials reported by CMS. There is no abuse icon flag and no Special Focus Facility designation noted for this facility in the available data.
About this facility
Westwood Hills Health & Rehabilitation Center is a Medicare- and Medicaid-certified nursing home in Poplar Bluff, Butler County, Missouri, first approved for certification in 1983. The facility is certified for 132 beds and reports an average of 79.2 residents. It is operated as a for-profit limited liability company and is part of the Helia Healthcare chain, which includes 13 facilities with an average CMS rating of 2.2 stars across the chain.
According to CMS Care Compare, Westwood Hills holds an overall rating of 3 stars, which is above the Missouri state average of 2.51 stars. Its component ratings are: health inspection 4 stars, quality measures 4 stars, and staffing 1 star. The low staffing rating reflects reported total nurse staffing of 2.76 hours per resident per day, including 0.56 RN hours per resident per day, alongside a nursing staff turnover rate of 47.4%.
On penalties, CMS records show no federal fines on record (0 fines, $0.00 total) and no payment denials for this facility. There is no abuse icon flag and no Special Focus Facility designation reported in the data provided. Ownership has not changed in the past 12 months, so current ratings reflect the present operator.
Families considering this facility should note the contrast between its above-average health inspection and quality measure scores and its 1-star staffing rating, and are encouraged to review the full inspection history directly on Medicare Care Compare. Data reflects the most recent CMS Care Compare figures provided.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Westwood Hills has an overall CMS rating of 3 stars, which is above the Missouri state average of 2.51 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified to accept both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 2.76 hours per resident per day, with 47.4% nursing staff turnover, resulting in a CMS staffing rating of 1 star.
Does this facility have federal fines or penalties on record?
No, CMS records show zero fines, $0.00 in total fines, and no payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus Facility status is indicated in the CMS data provided for this facility.
How large is this facility and how many residents live there?
Westwood Hills is certified for 132 beds and reports an average daily population of 79.2 residents.
Who owns this facility — and is it part of a chain?
It is owned as a for-profit limited liability company and is part of the Helia Healthcare chain, which operates 13 facilities with an average rating of 2.2 stars.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for Medicare/Medicaid certification on February 15, 1983.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures; Westwood Hills scores 3, 4, 1, and 4 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service lines; contact the facility at 5737850851 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not include tour guidance; contact the facility at 5737850851 to arrange a visit and verify current conditions.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's full record at https://www.medicare.gov/care-compare/details/nursing-home/265193?state=MO.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.