Whispering Pines Lodge
Longview, TX · Medicare and Medicaid-certified nursing home (CCN 675386) · 116 certified beds
Health inspection: 1 · Quality measures: 2 · Staffing: 1
Federal fines: 7 totaling $491,489
Phone: (903) 757-8786 · Verify on Medicare Care Compare ↗
Whispering Pines Lodge has a CMS overall rating of 1 out of 5, below the Texas state average of 2.65. Its health inspection rating is 1 out of 5 and its staffing rating is 1 out of 5.
Whispering Pines Lodge reports 3.42 total nurse hours per resident per day, including just 0.43 RN hours per resident per day, with a staffing star rating of 1 out of 5. Nursing staff turnover is reported at 97.3%.
Whispering Pines Lodge has 7 federal fines on record totaling $491,489, with no payment denials. CMS also displays its abuse icon for this facility and lists it as an SFF Candidate under the Special Focus Facility program, meaning it has a history of persistent poor performance and faces increased inspection scrutiny.
About this facility
Whispering Pines Lodge is a for-profit corporation-owned nursing home in Longview, Gregg County, Texas, certified for both Medicare and Medicaid since September 1994. The facility is licensed for 116 beds and currently averages 66.9 residents.
According to CMS Care Compare, Whispering Pines Lodge holds an overall star rating of 1 out of 5, below the Texas state average of 2.65. Its component ratings are: health inspection rating of 1, quality measure rating of 2, and staffing rating of 1.
Nurse staffing data show total nurse hours of 3.42 per resident per day, with only 0.43 RN hours per resident per day, and a nursing staff turnover rate of 97.3%, indicating substantial staff churn.
CMS records show 7 federal fines totaling $491,489, with no payment denials on record. CMS displays its abuse icon for this facility, meaning families should review the detailed inspection record on Care Compare directly. The facility is also designated as an SFF Candidate under CMS's Special Focus Facility program, which flags nursing homes with a history of persistent poor quality that are subject to more frequent inspections until performance improves.
Whispering Pines Lodge is part of the Creative Solutions In Healthcare chain, which operates 149 facilities with an average chain rating of 2.1 out of 5. Ownership has not changed in the past 12 months.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Whispering Pines Lodge has an overall rating of 1 out of 5, which is below the Texas state average of 2.65.
Does this facility accept Medicare, Medicaid, or both?
It is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.42 hours per resident per day, with only 0.43 RN hours per resident per day, and nursing turnover is 97.3%. The staffing star rating is 1 out of 5.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 7 fines totaling $491,489, with no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
Yes, CMS displays its abuse icon for this facility and it is designated an SFF Candidate under the Special Focus Facility program for persistently poor performance.
How large is this facility and how many residents live there?
It is certified for 116 beds and currently averages 66.9 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the Creative Solutions In Healthcare chain, which has 149 facilities with an average rating of 2.1.
How long has this facility been Medicare/Medicaid certified?
It has been certified since September 21, 1994.
What do the four different CMS star ratings mean?
CMS rates facilities on overall quality, health inspections, staffing, and quality measures; Whispering Pines Lodge scores 1, 1, 1, and 2 out of 5 respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at 903-757-8786 and verify details on Medicare Care Compare.
What should I look for when touring this facility?
The data provided doesn't cover tour details; contact the facility at 903-757-8786 to arrange a visit and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest official ratings and inspection reports at https://www.medicare.gov/care-compare/details/nursing-home/675386?state=TX.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.