Whisperwood Nursing & Rehabilitation Center
Lubbock, TX · Medicare and Medicaid-certified nursing home (CCN 675527) · 114 certified beds
Health inspection: 2 · Quality measures: 2 · Staffing: 1
Federal fines: 2 totaling $19,546
Phone: (806) 793-1111 · Verify on Medicare Care Compare ↗
Whisperwood Nursing & Rehabilitation Center has a CMS overall rating of 1 out of 5 stars, below the Texas state average of 2.65. Its health inspection rating is 2 stars and its staffing rating is 1 star.
Whisperwood reports total nurse staffing of 3.39 hours per resident per day, including 0.33 RN hours per resident per day, with a staffing star rating of 1 out of 5. Nursing staff turnover is reported at a high 95.6%.
Whisperwood Nursing & Rehabilitation Center has 2 federal fines on record totaling $19,546.00, with 0 payment denials. CMS also displays an abuse warning icon for this facility, so families should review the full inspection record on Care Compare.
About this facility
Whisperwood Nursing & Rehabilitation Center is a government (hospital district)-owned nursing home in Lubbock, Texas, certified for both Medicare and Medicaid since November 1995. The facility is licensed for 114 beds and reports an average daily census of 76 residents.
According to CMS Care Compare, Whisperwood holds an overall star rating of 1 out of 5, which is below the Texas state average of 2.65. Its component ratings are: health inspection 2 stars, quality measures 2 stars, and staffing 1 star.
Nurse staffing data show total nurse hours of 3.39 per resident per day, including 0.33 RN hours per resident per day. Nursing staff turnover is reported at 95.6%, a very high rate.
On penalties, CMS records show 2 federal fines totaling $19,546.00, and 0 payment denials.
CMS displays an abuse warning icon for this facility. Families should review the full inspection record on Care Compare for details of the incident(s) underlying this designation.
Whisperwood is part of the Creative Solutions In Healthcare chain, which operates 149 facilities nationally with an average CMS rating of 2.1 stars. There has been no change of ownership in the past 12 months.
This profile is based on data from CMS Care Compare; consult Care Compare directly for the most current inspection and rating information.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Whisperwood has an overall rating of 1 out of 5 stars, below the Texas state average of 2.65.
Does this facility accept Medicare, Medicaid, or both?
Whisperwood is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.39 hours per resident per day, with a staffing star rating of 1 out of 5, and nursing staff turnover is reported at 95.6%.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 2 fines totaling $19,546.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
CMS displays an abuse warning icon for this facility; no Special Focus program status is listed in the data.
How large is this facility and how many residents live there?
Whisperwood is certified for 114 beds and has an average daily census of 76 residents.
Who owns this facility — and is it part of a chain?
It is government-owned (hospital district) and is part of the Creative Solutions In Healthcare chain, which operates 149 facilities with an average rating of 2.1 stars.
How long has this facility been Medicare/Medicaid certified?
Whisperwood was first approved for Medicare/Medicaid certification on November 15, 1995.
What do the four different CMS star ratings mean?
CMS rates facilities on overall quality, health inspections, staffing, and quality measures; Whisperwood scores 1, 2, 1, and 2 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service lines; call the facility at 8067931111 or check Medicare Care Compare to confirm.
What should I look for when touring this facility?
The data does not cover tour details; contact the facility at 8067931111 to arrange a visit and verify current conditions.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest ratings and inspection reports at https://www.medicare.gov/care-compare/details/nursing-home/675527?state=TX.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.