White Oak Manor - Charlotte
Charlotte, NC · Medicare and Medicaid-certified nursing home (CCN 345238) · 180 certified beds
Health inspection: 1 · Quality measures: 4 · Staffing: 3
Federal fines: 3 totaling $69,804
Phone: (704) 365-2620 · Verify on Medicare Care Compare ↗
White Oak Manor - Charlotte has a CMS overall rating of 1 out of 5 stars, below the North Carolina state average of 2.93. Its health inspection rating is 1 out of 5, and its staffing rating is 3 out of 5.
White Oak Manor - Charlotte reports total nurse staffing of 3.53 hours per resident per day, including 0.47 RN hours per resident per day, with a nursing staff turnover rate of 48.6%. CMS gives this facility a staffing rating of 3 out of 5 stars.
White Oak Manor - Charlotte has 3 federal fines on record totaling $69,804.00, with no payment denials reported. The data provided does not indicate an abuse icon or Special Focus status for this facility.
About this facility
White Oak Manor - Charlotte is a for-profit corporation-owned nursing home in Charlotte, Mecklenburg County, North Carolina, certified for Medicare and Medicaid since November 1983. The facility has 180 certified beds with an average of 141.2 residents.
CMS gives this facility an overall rating of 1 out of 5 stars, below the North Carolina state average of 2.93. The health inspection rating is 1 out of 5, the quality measures rating is 4 out of 5, and the staffing rating is 3 out of 5.
Nurse staffing data reported to CMS shows total nurse hours of 3.53 per resident per day, including 0.47 RN hours per resident per day. Nursing staff turnover is reported at 48.6%.
On penalties, CMS records show 3 federal fines totaling $69,804.00 for this facility. There have been no payment denials on record.
No abuse icon and no Special Focus status were indicated in the data provided for this facility. Ownership has not changed in the past 12 months, according to CMS records.
No chain affiliation information was provided in this dataset.
This profile is based on data from CMS Medicare Care Compare. Families are encouraged to review the full inspection record and verify current details directly on Care Compare before making a decision.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
White Oak Manor - Charlotte has an overall rating of 1 out of 5 stars, which is below the North Carolina state average of 2.93.
Does this facility accept Medicare, Medicaid, or both?
Yes, this facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.53 hours per resident per day, including 0.47 RN hours per resident per day, with a nursing staff turnover rate of 48.6%. CMS rates staffing 3 out of 5 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 3 fines totaling $69,804.00, with no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus program status for this facility.
How large is this facility and how many residents live there?
The facility has 180 certified beds with an average of 141.2 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation; no chain affiliation information was provided in the available data.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for Medicare and Medicaid certification on November 15, 1983.
What do the four different CMS star ratings mean?
This facility's health inspection rating is 1 out of 5, its quality measures rating is 4 out of 5, its staffing rating is 3 out of 5, and its overall rating is 1 out of 5.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not included in the provided data; please contact the facility at 7043652620 or check Medicare Care Compare for services offered.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 7043652620 to arrange a visit and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the most current details for this facility at https://www.medicare.gov/care-compare/details/nursing-home/345238?state=NC.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.