Whitewater Health Services
St Charles, MN · Medicare and Medicaid-certified nursing home (CCN 245270) · 45 certified beds
Health inspection: 2 · Quality measures: 3 · Staffing: 4
Federal fines: 1 totaling $16,452
Phone: (507) 932-3283 · Verify on Medicare Care Compare ↗
Whitewater Health Services has a CMS overall rating of 2 stars, below Minnesota's state average of 3.15 stars. Its health inspection rating is 2 stars, and its staffing rating is 4 stars.
Whitewater Health Services reports 3.52 total nurse hours per resident per day, including about 1.0 RN hour per resident per day, with a 22.7% nursing staff turnover rate. CMS gives the facility a staffing rating of 4 stars.
Whitewater Health Services has 1 federal fine on record totaling $16,452.00, and no payment denials. CMS does not show an abuse icon for this facility, and it is not in the Special Focus Facility program.
About this facility
Whitewater Health Services is a 45-bed nursing home in St Charles, Winona County, Minnesota, with an average daily census of 31.5 residents. The facility has been Medicare and Medicaid certified since 1985 and is operated as a for-profit corporation, part of the North Shore Healthcare chain, which includes 59 facilities with an average CMS rating of 2.7 stars.
According to CMS Care Compare, Whitewater Health Services holds an overall rating of 2 stars, which is below the Minnesota state average of 3.15 stars. Its component ratings are: health inspection 2 stars, quality measures 3 stars, and staffing 4 stars.
Nurse staffing levels total 3.52 hours per resident per day, including 0.998 RN hours per resident per day. Nursing staff turnover is reported at 22.7%.
On penalties, CMS records show 1 federal fine totaling $16,452.00 for this facility. There have been no payment denials on record. CMS does not display an abuse icon for this facility, and it is not currently listed in the Special Focus Facility program.
Ownership has not changed in the past 12 months, so current ratings reflect the present operator. Families are encouraged to review the full inspection history and quality measure detail on CMS Care Compare. Data reflects the most recent CMS Care Compare release.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Whitewater Health Services has an overall rating of 2 stars, which is below the Minnesota state average of 3.15 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.52 hours per resident per day, with 0.998 RN hours per resident per day, and a 22.7% nursing turnover rate; CMS rates staffing 4 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records 1 fine totaling $16,452.00, with no payment denials on record.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility and it is not listed in the Special Focus Facility program.
How large is this facility and how many residents live there?
It is certified for 45 beds and has an average daily population of 31.5 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the North Shore Healthcare chain, which has 59 facilities averaging a 2.7-star rating.
How long has this facility been Medicare/Medicaid certified?
It has been certified since 1985.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures; this facility scores 2, 2, 4, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service types; contact the facility at 5079323283 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 5079323283 to arrange a visit and verify current conditions.
How do I verify this facility's current record on Medicare Care Compare?
You can review the full record at https://www.medicare.gov/care-compare/details/nursing-home/245270?state=MN.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.