Willow Creek Healthcare Center
Clovis, CA · Medicare and Medicaid-certified nursing home (CCN 555652) · 159 certified beds
Health inspection: 2 · Quality measures: 5 · Staffing: 3
Federal fines: 2 totaling $25,045 · 1 payment denial
Phone: (559) 323-6200 · Verify on Medicare Care Compare ↗
Willow Creek Healthcare Center has a CMS overall star rating of 3, which is at the California state average of 3.16. Its health inspection rating is 2 stars and its staffing rating is 3 stars.
Willow Creek Healthcare Center reports 4.18 total nurse hours per resident per day, including 0.46 RN hours per resident per day, with a staffing rating of 3 stars. Nursing staff turnover is reported at 59.7%.
Willow Creek Healthcare Center has 2 federal fines on record totaling $25,045.00, along with 1 payment denial. CMS data provided does not indicate an abuse icon or Special Focus status for this facility.
About this facility
Willow Creek Healthcare Center is a 159-bed skilled nursing facility in Clovis, Fresno County, California, with an average daily census of 152.8 residents. It is organized as a for-profit limited liability company and has been Medicare and Medicaid certified since February 8, 1996.
According to CMS Care Compare, Willow Creek holds an overall star rating of 3, which is at the state average of 3.16 for California. Its component ratings are mixed: a health inspection rating of 2, a quality measures rating of 5, and a staffing rating of 3. Reported nurse staffing totals 4.18 hours per resident per day, including 0.46 RN hours per resident per day, with a nursing staff turnover rate of 59.7%.
On penalties, CMS records show 2 federal fines totaling $25,045.00, and 1 instance of payment denial. There is no abuse icon or Special Focus status listed for this facility in the supplied data.
Willow Creek Healthcare Center is part of the Pacs Group chain, which operates 274 facilities nationally with an average CMS rating of 2.9. Ownership has not changed in the past 12 months, so current ratings reflect the present operator.
Families are encouraged to review the full inspection history, staffing detail, and quality measures directly on Medicare Care Compare, as this profile reflects CMS data as provided and may not include the most recent updates.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Willow Creek Healthcare Center has an overall rating of 3 stars, which is at the California state average of 3.16.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.18 hours per resident per day, with a nursing staff turnover rate of 59.7%, and a staffing rating of 3 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 2 fines totaling $25,045.00 and 1 payment denial.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
Willow Creek Healthcare Center has 159 certified beds and an average daily census of 152.8 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit LLC and part of the Pacs Group chain, which operates 274 facilities nationally with an average rating of 2.9.
How long has this facility been Medicare/Medicaid certified?
It has been certified since February 8, 1996.
What do the four different CMS star ratings mean?
CMS rates facilities on overall quality, health inspections, staffing, and quality measures; Willow Creek scores 3, 2, 3, and 5 stars respectively in these categories.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service types; contact the facility at (559) 323-6200 or check Medicare Care Compare for details.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at (559) 323-6200 to arrange a visit and verify current conditions.
How do I verify this facility's current record on Medicare Care Compare?
You can view the most up-to-date information at https://www.medicare.gov/care-compare/details/nursing-home/555652?state=CA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.