Willow Tree Healthcare Center
Charles Town, WV · Medicare and Medicaid-certified nursing home (CCN 515156) · 104 certified beds
Health inspection: 3 · Quality measures: 4 · Staffing: 2
Federal fines: 1 totaling $8,018
Phone: (304) 725-6575 · Verify on Medicare Care Compare ↗
Willow Tree Healthcare Center has a CMS overall rating of 3 out of 5 stars, which is at the West Virginia state average of about 2.98. Its health inspection rating is 3 stars and its staffing rating is 2 stars.
Willow Tree Healthcare Center reports 3.63 total nurse hours per resident per day, including 0.63 RN hours per resident per day, with a staffing star rating of 2 out of 5. Nursing staff turnover is reported at 39.6%.
Willow Tree Healthcare Center has 1 federal fine on record totaling $8,018.00, with no payment denials. CMS does not display an abuse icon for this facility, and it is not currently in the Special Focus Facility program.
About this facility
Willow Tree Healthcare Center is a 104-bed, Medicare- and Medicaid-certified nursing home in Charles Town, West Virginia (Jefferson County), operating as a for-profit corporation and first certified in 1997. The facility averages 101.2 residents per day.
According to CMS Care Compare, Willow Tree holds an overall star rating of 3 out of 5, which is at the West Virginia state average of 2.98. Its component ratings are: health inspection rating of 3 stars, quality measure (QM) rating of 4 stars, and staffing rating of 2 stars.
Nurse staffing data reported to CMS show total nurse staffing of 3.63 hours per resident per day, including 0.63 RN hours per resident per day, with a nursing staff turnover rate of 39.6%.
On penalties, CMS records show 1 federal fine totaling $8,018.00, and no payment denials on record. There is no abuse icon flagged for this facility, and it is not currently listed in CMS's Special Focus Facility program, which is reserved for homes CMS identifies as persistently underperforming and subject to increased inspections.
Willow Tree Healthcare Center is part of the Communicare Health chain, which operates 110 facilities nationally with an average chain rating of 3.2 stars. Ownership has not changed in the past 12 months, so current ratings reflect the existing operator.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Willow Tree Healthcare Center has an overall rating of 3 out of 5 stars, which CMS lists as at the West Virginia state average of 2.98.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified to accept both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.63 hours per resident per day, including 0.63 RN hours per resident per day, with a staffing star rating of 2 out of 5 and 39.6% nursing turnover.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $8,018.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not show an abuse icon for this facility, and it is not currently designated a Special Focus Facility.
How large is this facility and how many residents live there?
It has 104 certified beds and an average daily census of 101.2 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the Communicare Health chain, which operates 110 facilities nationally with an average rating of 3.2 stars.
How long has this facility been Medicare/Medicaid certified?
It was first approved for certification on October 10, 1997.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures; Willow Tree scores 3, 3, 2, and 4 stars respectively in these categories.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 3047256575 and verify current conditions on Medicare Care Compare.
Does this facility offer short-term rehabilitation as well as long-term care?
This information is not included in the data provided; contact the facility at 3047256575 to confirm services offered.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest details at https://www.medicare.gov/care-compare/details/nursing-home/515156?state=WV.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.