Willowbrook Manor
Flint, MI · Medicare and Medicaid-certified nursing home (CCN 235550) · 130 certified beds
Health inspection: 2 · Quality measures: 3 · Staffing: 4
Federal fines: 2 totaling $89,021 · 1 payment denial
Phone: (810) 733-0290 · Verify on Medicare Care Compare ↗
Willowbrook Manor has a CMS overall star rating of 2 out of 5, which is below the Michigan state average of 3.12. Its health inspection rating is 2 out of 5, and its staffing rating is 4 out of 5.
Willowbrook Manor reports total nurse staffing of about 4.02 hours per resident per day, including 0.64 RN hours per resident per day, with a nursing staff turnover rate of 38.2%. Its CMS staffing star rating is 4 out of 5.
Yes, Willowbrook Manor has 2 federal fines on record totaling $89,021.00, plus 1 payment denial. No abuse icon or Special Focus status is reported for this facility in this data.
About this facility
Willowbrook Manor is a for-profit nursing home in Flint, Michigan (Genesee County), first approved for Medicare and Medicaid certification on April 14, 1994. The facility is certified for 130 beds and had an average of 110.3 residents at last reporting. It participates in both Medicare and Medicaid.
According to CMS Care Compare, Willowbrook Manor holds an overall star rating of 2 out of 5, below the Michigan state average of 3.12. Its health inspection rating is 2 out of 5, its quality measure (QM) rating is 3 out of 5, and its staffing rating is 4 out of 5.
Total nurse staffing hours are reported at 4.02 hours per resident per day, including 0.64 RN hours per resident per day. Nursing staff turnover is reported at 38.2%.
On penalties, CMS records show 2 federal fines totaling $89,021.00, and 1 payment denial on record for this facility. There is no abuse icon or Special Focus designation reported in this data for Willowbrook Manor.
Willowbrook Manor is part of the Ciena Healthcare/Laurel Health Care chain, which operates 81 facilities nationally with an average CMS rating of 2.8 out of 5. There has been no change of ownership reported in the last 12 months.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Willowbrook Manor has an overall rating of 2 out of 5, which is below the Michigan state average of 3.12.
Does this facility accept Medicare, Medicaid, or both?
Willowbrook Manor accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 4.02 hours per resident per day, with a nursing turnover rate of 38.2% and a staffing star rating of 4 out of 5.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 2 fines totaling $89,021.00 and 1 payment denial.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
This data does not indicate an abuse icon or Special Focus designation for Willowbrook Manor.
How large is this facility and how many residents live there?
Willowbrook Manor is certified for 130 beds and had an average of 110.3 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit corporation and part of the Ciena Healthcare/Laurel Health Care chain, which operates 81 facilities with an average rating of 2.8 out of 5.
How long has this facility been Medicare/Medicaid certified?
Willowbrook Manor was first approved for certification on April 14, 1994.
What do the four different CMS star ratings mean?
CMS rates facilities on overall (2/5), health inspection (2/5), quality measures (3/5), and staffing (4/5) — each reflecting a different aspect of care quality.
Does this facility offer short-term rehabilitation as well as long-term care?
This data does not specify service offerings; please contact the facility at 8107330290 and verify on Medicare Care Compare.
What should I look for when touring this facility?
This data does not cover tour details; please contact the facility at 8107330290 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review current details at https://www.medicare.gov/care-compare/details/nursing-home/235550?state=MI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.