Willowbrook Post Acute
Pendleton, OR · Medicare and Medicaid-certified nursing home (CCN 385201) · 59 certified beds
Health inspection: 1 · Quality measures: 3 · Staffing: 4
Federal fines: 2 totaling $80,796
Phone: (541) 276-3374 · Verify on Medicare Care Compare ↗
Willowbrook Post Acute has a CMS overall star rating of 1 out of 5, which is below the Oregon state average of 3.13. Its health inspection rating is 1 star and its staffing rating is 4 stars.
Willowbrook Post Acute reports total nurse staffing of about 5.03 hours per resident per day, including 0.58 RN hours per resident per day, with a nursing staff turnover rate of 52.9%. CMS gives the facility a staffing rating of 4 out of 5 stars.
CMS records show Willowbrook Post Acute has 2 federal fines totaling $80,796.00, with no payment denials on record. CMS does not display an abuse icon for this facility and it is not in the Special Focus program.
About this facility
Willowbrook Post Acute is a 59-bed skilled nursing facility in Pendleton, Umatilla County, Oregon, with an average of 52.6 residents. The facility is organized as a for-profit limited liability company and is certified for both Medicare and Medicaid, first approved in 1989.
According to CMS Care Compare, Willowbrook Post Acute holds an overall star rating of 1 out of 5, which is below the Oregon state average of 3.13. Its component ratings are: health inspection rating of 1 star, quality measure (QM) rating of 3 stars, and staffing rating of 4 stars.
Nurse staffing data reported to CMS show total nurse staffing of 5.03 hours per resident per day, including 0.58 RN hours per resident per day. Nursing staff turnover is reported at 52.9%.
On penalties, CMS records show 2 federal fines totaling $80,796.00 assessed against this facility. There are no payment denials on record. CMS does not display an abuse icon for this facility, and it is not currently designated under the Special Focus Facility program.
Willowbrook Post Acute is part of the Pacs Group chain, which operates 274 facilities nationwide with an average chain rating of 2.9 stars. Ownership has not changed in the past 12 months, so current ratings reflect the current operator.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Willowbrook Post Acute has an overall rating of 1 out of 5 stars, which is below the Oregon state average of 3.13.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 5.03 hours per resident per day, including 0.58 RN hours, with a staffing star rating of 4 out of 5 and a nursing turnover rate of 52.9%.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 2 fines totaling $80,796.00, and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility, and it is not designated as a Special Focus Facility.
How large is this facility and how many residents live there?
It is certified for 59 beds and has an average of 52.6 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit limited liability company and is part of the Pacs Group chain, which operates 274 facilities nationwide with an average rating of 2.9 stars.
How long has this facility been Medicare/Medicaid certified?
It was first approved for Medicare/Medicaid certification on May 18, 1989.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus separate ratings for health inspections (1 star), quality measures (3 stars), and staffing (4 stars) for this facility.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service offerings; contact the facility at 5412763374 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided doesn't cover tour details; contact the facility at 5412763374 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's current record at https://www.medicare.gov/care-compare/details/nursing-home/385201?state=OR.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.