Willowbrooke Court Sc Ctr At Matthews Glen
Matthews, NC · Medicare-certified nursing home (CCN 345326) · 15 certified beds
Health inspection: 4 · Quality measures: 4 · Staffing: 5
Federal fines: none on current record
Phone: (704) 845-6220 · Verify on Medicare Care Compare ↗
Willowbrooke Court Sc Ctr At Matthews Glen holds a CMS overall rating of 5 out of 5 stars, above the North Carolina state average of 2.93. Its health inspection rating is 4 stars and its staffing rating is 5 stars.
Willowbrooke Court Sc Ctr At Matthews Glen reports 4.67 total nurse hours per resident per day, including 0.92 RN hours per resident per day, and carries a 5-star CMS staffing rating. CMS has not reported nursing staff turnover data for this facility.
Willowbrooke Court Sc Ctr At Matthews Glen has no federal fines on record, with 0 fines totaling $0.00, and 0 payment denials. CMS data shows no abuse icon flag and no Special Focus Facility designation for this facility.
About this facility
Willowbrooke Court Sc Ctr At Matthews Glen is a Medicare-certified nursing home located in Matthews, Mecklenburg County, North Carolina. The facility is certified for 15 beds and reports an average daily census of 13.9 residents, making it a small-scale operation. It is operated under non-profit corporation ownership and has been Medicare-certified since September 6, 1990. There has been no change in ownership within the past 12 months.
According to CMS Care Compare, Willowbrooke Court holds an overall star rating of 5 out of 5, which is above the North Carolina state average of 2.93. This overall score is built from four component ratings: a health inspection rating of 4 stars, a quality measure (QM) rating of 4 stars, and a staffing rating of 5 stars.
Nurse staffing levels are reported at 4.66833 total nurse hours per resident per day, including 0.92459 RN hours per resident per day. CMS data on nursing staff turnover was not provided for this facility.
On penalties, CMS records show 0 federal fines totaling $0.00 — no federal fines on record — and 0 payment denials for this facility. There is no abuse icon flagged and no Special Focus Facility designation noted in the data provided.
Willowbrooke Court is part of the Acts Retirement-Life Communities chain, which includes 27 facilities nationwide with an average chain rating of 4.7 stars.
This profile is based on data from CMS Medicare Care Compare. Families are encouraged to review the full inspection record directly on Care Compare for the most current details.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
It has a CMS overall rating of 5 out of 5 stars, above the North Carolina state average of 2.93.
Does this facility accept Medicare, Medicaid, or both?
CMS lists this facility's provider type as Medicare.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.66833 hours per resident per day, including 0.92459 RN hours, with a 5-star staffing rating; turnover data was not reported.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and 0 payment denials — no federal fines on record.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus Facility designation is noted in the CMS data provided.
How large is this facility and how many residents live there?
It is certified for 15 beds with an average daily census of 13.9 residents.
Who owns this facility — and is it part of a chain?
It is owned by a non-profit corporation and is part of the Acts Retirement-Life Communities chain, which includes 27 facilities with an average rating of 4.7 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since September 6, 1990.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings — health inspections (4 stars), quality measures (4 stars), and staffing (5 stars) — which combine into the overall 5-star score.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not included in the CMS data provided; contact the facility at 7048456220 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The CMS data does not cover tour details; contact the facility at 7048456220 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
Visit https://www.medicare.gov/care-compare/details/nursing-home/345326?state=NC for the most up-to-date CMS information.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.