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Willowcrest

Philadelphia, PA · Medicare and Medicaid-certified nursing home (CCN 395515) · 44 certified beds

CMS overall rating: 5★ (state average 2.97★ — above state average)
Health inspection: 4 · Quality measures: 5 · Staffing: 5
Federal fines: none on current record
Phone: (215) 456-8632 · Verify on Medicare Care Compare ↗

Willowcrest holds a 5-star overall CMS rating, above the Pennsylvania state average of 2.97. Its health inspection rating is 4 stars and its staffing rating is 5 stars.

Willowcrest reports total nurse staffing of about 6.17 hours per resident per day, including 1.80 RN hours per resident per day, with a nursing staff turnover rate of 36.2%. CMS gives the facility a 5-star staffing rating.

Willowcrest has no federal fines on record, with zero fines totaling $0.00 and zero payment denials reported by CMS. No abuse icon or Special Focus Facility status appears in the CMS data for this facility.

Overall rating vs. benchmarks
Willowcrest Willowcrest: 5★ 5★ PA average PA average: 2.97★ 2.97★

About this facility

Willowcrest is a non-profit corporation-owned nursing home in Philadelphia, Pennsylvania, certified for both Medicare and Medicaid. It has been federally certified since September 1981. The facility maintains 44 certified beds with an average of 35.8 residents, indicating a relatively small, intimate care setting.

According to CMS Care Compare data, Willowcrest holds an overall star rating of 5, placing it above the Pennsylvania state average of 2.97. Its health inspection rating is 4 stars, its quality measure (QM) rating is 5 stars, and its staffing rating is 5 stars — all reflecting strong performance across CMS's core evaluation categories.

Nurse staffing data show total nurse hours of 6.17 per resident per day, with 1.80 of those hours provided by registered nurses. Nursing staff turnover is reported at 36.2%.

Regarding regulatory penalties, CMS records show zero fines (num_fines: 0, total_fines: $0.00) and zero payment denials for Willowcrest — meaning there are no federal fines on record. No abuse icon is indicated in the data, and no Special Focus Facility status is listed for this facility, meaning it is not currently flagged by CMS as persistently underperforming or under increased inspection scrutiny. There is no chain affiliation noted in the data provided. Ownership has not changed in the past 12 months, so current ratings reflect the present operator.

This profile is based on CMS Care Compare data. Families should verify current details directly on Medicare Care Compare, as ratings and records are updated periodically.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

Willowcrest has an overall CMS rating of 5 stars, above the Pennsylvania state average of 2.97.

Does this facility accept Medicare, Medicaid, or both?

Willowcrest accepts both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is about 6.17 hours per resident per day, including 1.80 RN hours, with a 36.2% nursing turnover rate; CMS rates staffing at 5 stars.

Does this facility have federal fines or penalties on record?

No, CMS records show zero fines totaling $0.00 and zero payment denials for Willowcrest.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

No abuse icon or Special Focus Facility status is present in the CMS data for Willowcrest.

How large is this facility and how many residents live there?

Willowcrest has 44 certified beds with an average daily population of 35.8 residents.

Who owns this facility — and is it part of a chain?

Willowcrest is owned by a non-profit corporation, and no chain affiliation is listed in the available data.

How long has this facility been Medicare/Medicaid certified?

Willowcrest has been federally certified since September 21, 1981.

What do the four different CMS star ratings mean?

CMS rates facilities on overall performance, health inspections, quality measures, and staffing; Willowcrest scores 5, 4, 5, and 5 stars respectively.

Does this facility offer short-term rehabilitation as well as long-term care?

The available CMS data does not specify service types; please contact Willowcrest at 2154568632 or check Medicare Care Compare to confirm.

What should I look for when touring this facility?

The data provided does not cover tour details; contact Willowcrest at 2154568632 to arrange a visit.

How do I verify this facility's current record on Medicare Care Compare?

You can review Willowcrest's current record at https://www.medicare.gov/care-compare/details/nursing-home/395515?state=PA.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.