Willows Center
Parkersburg, WV · Medicare and Medicaid-certified nursing home (CCN 515085) · 97 certified beds
Health inspection: 1 · Quality measures: 2 · Staffing: 1
Federal fines: none on current record
Phone: (304) 428-5573 · Verify on Medicare Care Compare ↗
Willows Center has a CMS overall rating of 1 out of 5 stars, which is below the West Virginia state average of 2.98. Its health inspection rating is 1 star and its staffing rating is also 1 star.
Willows Center reports total nurse staffing of 3.34 hours per resident per day, including 0.61 RN hours per resident per day, with a staffing star rating of 1 out of 5. Nursing staff turnover is reported at 49.4%.
Willows Center has no federal fines on record, with zero fines totaling $0.00 and no payment denials reported by CMS. CMS does not list an abuse icon or Special Focus status for this facility based on the available data.
About this facility
Willows Center is a Medicare and Medicaid certified nursing home in Parkersburg, Wood County, West Virginia, operating with 97 certified beds and an average of 93.7 residents. The facility is organized as a for-profit limited liability company and has been certified since November 1988. It is part of the Genesis Healthcare chain, which includes 184 facilities nationwide with an average chain rating of 2.4 stars.
According to CMS Care Compare, Willows Center holds an overall star rating of 1 out of 5, which is below the West Virginia state average of 2.98. The facility's health inspection rating is 1 star, its quality measure (QM) rating is 2 stars, and its staffing rating is 1 star.
Nurse staffing data reported to CMS shows total nurse hours of 3.34 per resident per day, including 0.61 RN hours per resident per day. Nursing staff turnover is reported at 49.4%.
On the penalty record, CMS data shows no federal fines on record for Willows Center, with zero fines totaling $0.00, and no payment denials reported.
CMS records show no ownership change in the past 12 months, so the ratings reflect the current operator. Families are encouraged to review the full inspection history and current data directly on Medicare Care Compare, as this profile reflects a snapshot of CMS data at the time of compilation.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Willows Center has an overall CMS rating of 1 out of 5 stars, below the West Virginia state average of 2.98.
Does this facility accept Medicare, Medicaid, or both?
Willows Center is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.34 hours per resident per day, including 0.61 RN hours per resident per day, with a staffing rating of 1 star. Nursing staff turnover is 49.4%.
Does this facility have federal fines or penalties on record?
No, CMS data shows zero fines totaling $0.00 and no payment denials for Willows Center.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
Based on the data provided, no abuse icon or Special Focus status is indicated for Willows Center.
How large is this facility and how many residents live there?
Willows Center has 97 certified beds with an average daily population of 93.7 residents.
Who owns this facility — and is it part of a chain?
Willows Center is a for-profit limited liability company and is part of the Genesis Healthcare chain, which includes 184 facilities averaging a 2.4-star rating.
How long has this facility been Medicare/Medicaid certified?
Willows Center has been certified since November 1988.
What do the four different CMS star ratings mean?
CMS assigns an overall rating plus separate ratings for health inspections, staffing, and quality measures; Willows Center scores 1, 1, 1, and 2 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The available CMS data does not specify service types; contact the facility at 3044285573 and verify details on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not include tour guidance; contact the facility at 3044285573 to arrange a visit and review current details on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review Willows Center's full current record at https://www.medicare.gov/care-compare/details/nursing-home/515085?state=WV.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.