Willows Of Richmond
Richmond, IN · Medicare and Medicaid-certified nursing home (CCN 155228) · 87 certified beds
Health inspection: 2 · Quality measures: 2 · Staffing: 2
Federal fines: none on current record
Phone: (765) 962-3543 · Verify on Medicare Care Compare ↗
Willows Of Richmond has a CMS overall rating of 2 out of 5 stars, below the Indiana state average of 3.14 stars. Its health inspection rating is 2 stars and its staffing rating is 2 stars.
Willows Of Richmond reports total nurse staffing of about 3.16 hours per resident per day, including about 0.35 RN hours per resident per day, with a nursing staff turnover rate of 35.8%. CMS gives the facility a staffing rating of 2 out of 5 stars.
Willows Of Richmond has no federal fines on record, with 0 fines totaling $0.00 and 0 payment denials reported by CMS. CMS does not list an abuse icon or Special Focus status for this facility in the available data.
About this facility
Willows Of Richmond is a government (county)-owned nursing home in Richmond, Wayne County, Indiana, certified for both Medicare and Medicaid. The facility has been certified since 1984 and is licensed for 87 beds, with an average of 62.3 residents. There is no indication in the CMS data that ownership changed within the last 12 months, and no chain affiliation is listed.
According to CMS Care Compare, Willows Of Richmond has an overall star rating of 2 out of 5, which falls below the Indiana state average of 3.14 stars. The facility's component ratings are: health inspection rating of 2 stars, staffing rating of 2 stars, and quality measure (QM) rating of 2 stars.
Nurse staffing data show total nurse hours per resident per day of approximately 3.16, with registered nurse (RN) hours per resident per day of about 0.35. Nursing staff turnover is reported at 35.8%.
On penalties, CMS records show 0 fines totaling $0.00, meaning there are no federal fines on record for this facility. There are also 0 payment denials on record. No abuse icon is present in the CMS data for this facility, and no Special Focus status is indicated.
Families are encouraged to review the full inspection history and quality measures directly on CMS Care Compare for the most current details. This profile reflects data drawn from CMS Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Willows Of Richmond has an overall rating of 2 out of 5 stars, which is below the Indiana state average of 3.14 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, Willows Of Richmond is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
The facility reports about 3.16 total nurse hours per resident per day, including about 0.35 RN hours per resident per day, with a nursing turnover rate of 35.8%. Its CMS staffing rating is 2 out of 5 stars.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and 0 payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The CMS data provided does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
Willows Of Richmond is certified for 87 beds and has an average of 62.3 residents.
Who owns this facility — and is it part of a chain?
The facility is owned by a government (county) entity, and the data provided does not indicate any chain affiliation.
How long has this facility been Medicare/Medicaid certified?
Willows Of Richmond has been certified since 1984.
What do the four different CMS star ratings mean?
CMS rates facilities on four components — overall, health inspection, staffing, and quality measures — each on a 1-to-5 star scale, with the overall rating combining the other three.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify short-term rehabilitation services; please contact the facility at 7659623543 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; please contact the facility at 7659623543 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can view the most current details at https://www.medicare.gov/care-compare/details/nursing-home/155228?state=IN.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.