Sheltering Arms Institute
Richmond, VA · Medicare-certified inpatient rehabilitation facility (CCN 493036)
- Patients discharged to the community (return home): No Different
- Readmissions within 30 days of discharge: Worse
- Readmissions during the rehab stay: Better
- Catheter-associated urinary tract infections: No Different
- C. difficile (C. diff) infections: Better
Ownership: Non-profit · Phone: (804) 764-5290 · Verify on Medicare Care Compare ↗
CMS rates Sheltering Arms Institute in Richmond, VA as better than the national benchmark on 2 of 5 reported measures, no different on some, and worse on 1, with its discharge-to-community rate no different than the national rate.
Patients at Sheltering Arms Institute are discharged to the community at a rate no different than the national average, though CMS reports a readmission-after-discharge rate that is worse than the national rate, while readmissions during the rehab stay are better than the national rate.
Sheltering Arms Institute is a Medicare-certified, non-profit inpatient rehabilitation facility in Richmond, Virginia, that provides intensive therapy to help patients regain function after a stroke, surgery, or serious injury before returning home.
About this facility
Sheltering Arms Institute is a Medicare-certified inpatient rehabilitation facility (IRF) located in Richmond, Henrico County, Virginia. IRFs provide intensive, hospital-level therapy — often including physical, occupational, and speech therapy — to help patients regain function after events such as a stroke, major surgery, or serious injury, with the goal of returning home rather than requiring long-term custodial care as found in a nursing home. Sheltering Arms Institute is a non-profit facility that has been Medicare-certified since June 10, 2020.
According to CMS Care Compare data, Sheltering Arms Institute's rate of discharging patients back to the community is no different than the national rate. Among readmission measures, the facility performed worse than the national rate for readmissions during the rehab stay, and better than the national rate for readmissions following discharge — wait, per CMS the discharge-related readmission measure was reported as worse than the national rate, while the during-stay readmission measure was better than the national rate. On healthcare-associated infections, the catheter-associated urinary tract infection rate is no different than the national benchmark, and the C. difficile infection rate is better than the national benchmark.
Overall, CMS rates this facility better than the national benchmark on 2 of 5 reported measures, no different on 2, and worse on 1. This summary reflects CMS Care Compare data as published; families should check the source directly for the most current figures.
Questions patients and families ask
What is an inpatient rehabilitation facility, and how is it different from a nursing home?
An inpatient rehabilitation facility (IRF) like Sheltering Arms Institute provides intensive, hospital-level therapy aimed at helping patients regain function and return home, whereas a nursing home typically provides longer-term custodial care at a lower intensity of therapy.
How often do patients at this facility recover enough to return home?
CMS reports that Sheltering Arms Institute's rate of discharge to the community is no different than the national rate.
How does this facility compare to national rates on readmissions?
CMS reports readmissions during the rehab stay as better than the national rate, but readmissions following discharge as worse than the national rate.
How does this facility compare on healthcare-associated infections?
The catheter-associated urinary tract infection rate is no different than the national benchmark, and the C. difficile infection rate is better than the national benchmark.
Does Medicare cover care at this facility?
Sheltering Arms Institute is Medicare-certified, meaning Medicare covers eligible inpatient rehabilitation services there; contact the facility at (804) 764-5290 or verify coverage details on Medicare Care Compare.
Who owns this facility?
Sheltering Arms Institute is operated as a non-profit facility.
How long has this facility been Medicare-certified?
It has been Medicare-certified since June 10, 2020.
What conditions does inpatient rehabilitation treat?
The data provided does not specify which conditions are treated; contact the facility at (804) 764-5290 or check Medicare Care Compare for details.
How is this facility's overall quality picture on CMS measures?
CMS rates Sheltering Arms Institute better than the national benchmark on 2 of 5 reported measures, no different on 2, and worse on 1.
How do I verify this facility's current record on Medicare Care Compare?
You can view the most current data at the official Medicare Care Compare page: https://www.medicare.gov/care-compare/details/inpatient-rehabilitation-facility/493036?state=VA.
What should I ask when choosing an inpatient rehab facility?
The data here does not provide guidance on questions to ask; contact the facility directly at (804) 764-5290 for specifics.
How do I arrange a transfer to this facility from the hospital?
The data provided does not include admission procedures; contact Sheltering Arms Institute at (804) 764-5290 to arrange a transfer.
Data: CMS Care Compare (Aug2026 refresh). Outcome comparisons are CMS's published measures relative to the national rate. Verify current details with the facility and Medicare before making care decisions.