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1St Choice Home Health Care & Hospice, Inc.

Hayward, CA · Medicare-certified home health agency (CCN 059721)

CMS quality rating: 4.5★ (state average 3★ — above state average)
Patient survey (HHCAHPS): 2★
Serves: 176 ZIP codes (is yours included? →) · Phone: (650) 393-5936 · Verify on Medicare Care Compare ↗

1St Choice Home Health Care & Hospice holds a 4.5-star CMS quality rating, above the California average of 3 stars, but its patient survey rating is 2 out of 5 stars. These ratings come from CMS Care Compare data.

1St Choice Home Health Care & Hospice offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 176 ZIP codes from its Hayward, California office.

Yes, 1St Choice Home Health Care & Hospice, Inc. is Medicare-certified (CCN 059721, certified since 07/07/2016), so eligible home health services are covered under Medicare when ordered by a doctor. Coverage details for specific services should be confirmed with the agency or Medicare directly.

CMS quality vs. benchmarks
1St Choice Home Healt… 1St Choice Home Healt…: 4.5★ 4.5★ CA average CA average: 3★ 3★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

1St Choice Home Health Care & Hospice, Inc. is a Medicare-certified home health agency based in Hayward, California, certified since July 7, 2016 (CCN 059721). The agency is organized as a proprietary (for-profit) entity.

According to CMS Care Compare data, 1St Choice offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. The agency serves a broad area, covering 176 ZIP codes from its Hayward office.

Per CMS Care Compare data, the agency holds an overall quality star rating of 4.5 out of 5, which is above the California state average of 3 stars. Its patient survey star rating is 2 out of 5, reflecting patient experience feedback collected through the CMS survey process. On specific quality measures, CMS data show the agency provided timely initiation of care in 99.81% of cases and reported improvement in walking or moving around in 89.82% of patients who needed such improvement.

These figures represent a snapshot of CMS Care Compare data and may be updated periodically by CMS; consumers should check the official Care Compare website for the most current figures. Families considering this agency should review the full CMS profile and speak directly with agency staff to confirm current service availability, staffing, and other details not published by CMS.

Questions families ask

Does Medicare pay for care from this agency?

Yes, 1St Choice Home Health Care & Hospice, Inc. is Medicare-certified (CCN 059721, certified since 07/07/2016), so eligible services ordered by a doctor are covered under Medicare.

What services does this agency offer?

CMS data lists Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency has a 4.5-star CMS quality rating, above the California state average of 3 stars.

What do patients say about this agency in the CMS patient survey?

The agency's patient survey star rating is 2 out of 5, based on CMS Care Compare survey data.

How do I check this agency's quality and staffing record?

You can view the full CMS Care Compare profile at https://www.medicare.gov/care-compare/details/home-health/059721?state=CA.

What areas and ZIP codes does this agency serve?

The agency serves 176 ZIP codes from its Hayward, California location.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 176 this agency reports serving.

What questions should I ask before hiring this agency?

Ask about current staffing, availability, and specific care plans by calling the agency at (650) 393-5936, and verify quality data on Medicare Care Compare.

How long has this agency been Medicare-certified?

The agency has been Medicare-certified since July 7, 2016.

Who owns this agency — for-profit, non-profit, or government?

The agency is a proprietary (for-profit) organization, according to CMS records.

How much does home health care cost and who pays?

CMS does not publish cost data; contact the agency at (650) 393-5936 to discuss payment and verify coverage details on Medicare Care Compare.

How do I contact this agency to start care?

You can call the agency directly at (650) 393-5936 to inquire about starting care.

How well does this agency help patients with mobility?

CMS data show 89.82% of patients who needed improvement in walking or moving around showed improvement while under this agency's care.

How quickly does this agency begin care after referral?

CMS data show the agency began care in a timely manner in 99.81% of cases.

Data: CMS Care Compare (Jul2026 refresh); certified since 07/07/2016. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.