Neogen Care
Hayward, CA · Medicare-certified home health agency (CCN 059727)
Patient survey (HHCAHPS): 3★
Serves: 152 ZIP codes (is yours included? →) · Phone: (510) 440-1383 · Verify on Medicare Care Compare ↗
Neogen Care holds a 5-star CMS quality rating, above the California state average of 3, and a 3-star patient survey rating. This data comes from CMS Care Compare.
Neogen Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 152 ZIP codes from its Hayward, CA office.
Yes, Neogen Care is Medicare-certified (CCN 059727, certified since July 20, 2016), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare records.
About this agency
Neogen Care is a Medicare-certified home health agency based in Hayward, California, offering Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. The agency is organized as a proprietary (for-profit) business and has been Medicare-certified since July 20, 2016, under CMS Certification Number (CCN) 059727.
According to CMS Care Compare data, Neogen Care holds a 5-star overall quality rating, placing it above the California state average of 3 stars. Its patient survey star rating stands at 3 stars, reflecting patient experience feedback collected through the CMS survey process. Among CMS-reported outcome measures, the agency shows a timely initiation of care rate of 99.88%, indicating that care began promptly for nearly all patients within the CMS-defined window. The agency also reports a 100.00% rate of patients who improved in their ability to walk or move around during the course of care, based on the same CMS data set.
Neogen Care's service area, as reported to CMS, spans 152 ZIP codes, indicating a broad coverage footprint from its Hayward office. All ratings, percentages, and service details described here are drawn from CMS Care Compare data; prospective patients and families should verify current figures directly on Care Compare, as CMS updates this information periodically.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Neogen Care is Medicare-certified under CCN 059727, effective July 20, 2016, so Medicare-eligible home health services are covered when ordered by a physician.
What services does this agency offer?
Neogen Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Neogen Care has a 5-star CMS quality rating, above the California state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
The agency's patient survey star rating is 3 stars, according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review Neogen Care's full quality and staffing details on Medicare Care Compare at the agency's listing page (CCN 059727).
What areas and ZIP codes does this agency serve?
Neogen Care serves 152 ZIP codes from its Hayward, CA location, according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 152 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about staff availability, specific services for your condition, and current outcome measures; contact the agency at (510) 440-1383 for details not listed in CMS data.
How long has this agency been Medicare-certified?
Neogen Care has been Medicare-certified since July 20, 2016.
Who owns this agency — for-profit, non-profit, or government?
Neogen Care is organized as a proprietary (for-profit) agency.
How much does home health care cost and who pays?
CMS does not publish cost figures for this agency; contact Neogen Care at (510) 440-1383 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Neogen Care at (510) 440-1383 to inquire about starting care.
How does the agency perform on timely initiation of care?
CMS data shows Neogen Care initiated care in a timely manner for 99.88% of patients.
Do patients typically improve in mobility while under this agency's care?
According to CMS data, 100.00% of Neogen Care's patients showed improvement in walking or moving around.
Data: CMS Care Compare (Jul2026 refresh); certified since 07/20/2016. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.