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American Arch Homehealth & Personal Assistance Care Agency, Llc

El Paso, TX · Medicare-certified home health agency (CCN 748025)

CMS quality rating: 1★ (state average 3★ — below state average)
Patient survey (HHCAHPS): not surveyed
Serves: 34 ZIP codes (is yours included? →) · Phone: (346) 573-2739 · Verify on Medicare Care Compare ↗

American Arch Homehealth & Personal Assistance Care Agency holds a 1-star CMS quality rating, below the Texas state average of 3 stars. Patient survey star rating data was not provided, so that measure is not addressed here.

American Arch Homehealth & Personal Assistance Care Agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 34 ZIP codes from its office in El Paso, Texas.

Yes, American Arch Homehealth & Personal Assistance Care Agency is Medicare-certified, with CCN 748025, certified since November 29, 2021, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS records.

CMS quality vs. benchmarks
American Arch Homehea… American Arch Homehea…: 1★ 1★ TX average TX average: 3★ 3★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

American Arch Homehealth & Personal Assistance Care Agency, LLC is a Medicare-certified home health agency based in El Paso, Texas, certified since November 29, 2021 (CCN 748025). The agency is organized as a proprietary (for-profit) business.

Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

According to CMS Care Compare data, the agency holds a CMS quality star rating of 1 out of 5, which is below the Texas state average of 3 stars. Patient survey star rating data was not provided in the source data, so it is not addressed here beyond noting it as unrated in the available figures.

On CMS timely-care measures, 68.42% of patients began receiving care within the recommended timeframe. On functional outcome measures, 21.02% of patients showed improvement in walking or moving around during the course of care.

The agency's service area spans 34 ZIP codes surrounding its El Paso office.

All ratings and percentages cited here are drawn from CMS Care Compare data as reported to this directory; figures may be updated periodically by CMS, and readers are encouraged to verify current figures directly on Care Compare before making care decisions.

Questions families ask

Does Medicare pay for care from this agency?

Yes, the agency is Medicare-certified (CCN 748025) as of November 29, 2021, so eligible home health services ordered by a doctor are covered under Medicare.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency has a 1-star CMS quality rating, which is below the Texas state average of 3 stars.

What do patients say about this agency in the CMS patient survey?

Patient survey star rating data was not included in the available records; contact the agency at (346) 573-2739 and check Medicare Care Compare for current survey results.

How do I check this agency's quality and staffing record?

You can review the agency's full quality and staffing data on Medicare Care Compare at the agency's listing page (CCN 748025).

What areas and ZIP codes does this agency serve?

The agency serves 34 ZIP codes from its base in El Paso, Texas.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 34 this agency reports serving.

What questions should I ask before hiring this agency?

Ask about current staffing, specific outcome measures, and how they address the below-average quality rating; contact the agency directly at (346) 573-2739 for details.

What is the difference between home health care and non-medical home care?

Home health care, like the skilled nursing and therapy services this agency provides, is medically ordered and Medicare-covered when eligible, whereas non-medical home care involves non-skilled personal assistance not addressed in this data.

How long has this agency been Medicare-certified?

The agency has been Medicare-certified since November 29, 2021.

Who owns this agency — for-profit, non-profit, or government?

The agency is a proprietary, for-profit organization.

How much does home health care cost and who pays?

Cost information is not published in CMS data; contact the agency at (346) 573-2739 to discuss payment and coverage details.

How do I contact this agency to start care?

You can reach American Arch Homehealth & Personal Assistance Care Agency at (346) 573-2739.

Data: CMS Care Compare (Jul2026 refresh); certified since 11/29/2021. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.