Care Considered Care, Considered.

← All NC agencies

Atrium Health At Home Charlotte

Charlotte, NC · Medicare-certified home health agency (CCN 347112)

CMS quality rating: 3★ (state average 3.5★ — below state average)
Patient survey (HHCAHPS): 5★
Serves: 31 ZIP codes (is yours included? →) · Phone: (704) 512-2300 · Verify on Medicare Care Compare ↗

Atrium Health At Home Charlotte holds a 3-star CMS quality rating, below the North Carolina average of 3.5 stars, but its patient survey rating is 5 stars. This suggests strong patient satisfaction alongside a quality score that trails the state average.

Atrium Health At Home Charlotte offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 31 ZIP codes from its office in Charlotte, NC.

Yes, Atrium Health At Home Charlotte is Medicare-certified, with CCN 347112, certified since September 30, 1982, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on Medicare Care Compare.

CMS quality vs. benchmarks
Atrium Health At Home… Atrium Health At Home…: 3★ 3★ NC average NC average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Atrium Health At Home Charlotte is a Medicare-certified home health agency based in Charlotte, NC, providing services since September 30, 1982. The agency is organized as a non-profit and offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

According to CMS Care Compare data, Atrium Health At Home Charlotte holds a CMS quality star rating of 3, which is below the North Carolina state average of 3.5 stars. The agency's patient survey star rating is 5, based on responses collected through the CMS Home Health Care Consumer Assessment survey. Among CMS-reported outcome measures, 84.71% of patients received timely initiation of care, and 88.58% of patients showed improvement in their ability to walk or move around during their care episode.

The agency reports serving 31 ZIP codes from its Charlotte, NC location. These figures reflect CMS Care Compare data and are subject to periodic CMS updates; readers should confirm current figures directly on Care Compare before making decisions. This profile does not include cost information, as CMS does not publish agency pricing data. Prospective patients and families are encouraged to verify current ratings, service areas, and specific care arrangements directly with the agency and through the official CMS Care Compare website.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Atrium Health At Home Charlotte is Medicare-certified (CCN 347112), certified since 09/30/1982, so eligible home health services ordered by a doctor are covered under Medicare.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency has a 3-star CMS quality rating, which is below the North Carolina state average of 3.5 stars.

What do patients say about this agency in the CMS patient survey?

The agency received a 5-star patient survey rating from CMS Care Compare.

How do I check this agency's quality and staffing record?

You can review current ratings and measures on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/347112?state=NC.

What areas and ZIP codes does this agency serve?

The agency serves 31 ZIP codes from its Charlotte, NC office.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 31 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about specific service availability, staffing, scheduling, and coordination of care directly by calling (704) 512-2300.

How long has this agency been Medicare-certified?

The agency has been Medicare-certified since September 30, 1982.

Who owns this agency — for-profit, non-profit, or government?

Atrium Health At Home Charlotte is organized as a non-profit agency.

How much does home health care cost and who pays?

CMS does not publish cost data for this agency; contact the agency at (704) 512-2300 for cost details and payment information.

How do I contact this agency to start care?

You can contact Atrium Health At Home Charlotte at (704) 512-2300 to inquire about starting care.

What were the agency's timely care and walking improvement outcomes?

According to CMS data, 84.71% of patients received timely initiation of care, and 88.58% showed improvement in walking or moving around.

Data: CMS Care Compare (Jul2026 refresh); certified since 09/30/1982. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.