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Centerwell Home Health

Charlotte, NC · Medicare-certified home health agency (CCN 347196)

CMS quality rating: 3.5★ (state average 3.5★ — at state average)
Patient survey (HHCAHPS): not surveyed
Serves: 12 ZIP codes (is yours included? →) · Phone: - · Verify on Medicare Care Compare ↗

Centerwell Home Health holds a 3.5-star CMS quality rating, which is at the North Carolina state average of 3.5; patient survey star data was not provided in this record. For the most current survey rating, check Medicare Care Compare directly.

Centerwell Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 12 ZIP codes from its Charlotte, NC office.

Yes, Centerwell Home Health is Medicare-certified (CCN 347196, certified since December 2, 1992), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is reported through CMS Care Compare data.

CMS quality vs. benchmarks
Centerwell Home Health Centerwell Home Health: 3.5★ 3.5★ NC average NC average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Centerwell Home Health is a Medicare-certified home health agency located in Charlotte, NC, providing Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. The agency is proprietary (for-profit) in ownership and has been Medicare-certified since December 2, 1992, giving it a long operating history under Medicare's home health program.

According to CMS Care Compare data, Centerwell Home Health holds a quality star rating of 3.5, which is at the North Carolina state average of 3.5. This means the agency's overall CMS quality performance is comparable to other home health agencies in the state. Patient survey star rating data was not provided, so it should be verified directly on Care Compare.

On process-of-care measures reported by CMS, 98.61% of patients began care in a timely manner, and 92.52% of patients showed improvement in walking or moving around during their episode of care — both figures drawn from CMS Care Compare data.

Centerwell Home Health reports serving 12 ZIP codes from its Charlotte, NC office. Prospective patients and families are encouraged to confirm current ratings, service areas, and specific care details directly with the agency and via the CMS Care Compare website, as this profile reflects a snapshot of CMS-reported data and may not reflect the most current figures.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Centerwell Home Health is Medicare-certified (CCN 347196) and has been since 12/02/1992, so eligible home health services are covered under Medicare when ordered by a doctor.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

Centerwell Home Health has a 3.5-star CMS quality rating, which is at the North Carolina state average of 3.5.

What do patients say about this agency in the CMS patient survey?

Patient survey star rating data was not provided in this record; contact the agency or check Medicare Care Compare for the current survey rating.

How do I check this agency's quality and staffing record?

You can review Centerwell Home Health's official CMS Care Compare profile at https://www.medicare.gov/care-compare/details/home-health/347196?state=NC.

What areas and ZIP codes does this agency serve?

The agency reports serving 12 ZIP codes from its Charlotte, NC location.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 12 this agency reports serving.

What questions should I ask before hiring this agency?

Ask about current staffing, specific ZIP codes covered, timely-care performance, and patient outcomes, and confirm details directly with the agency or via Medicare Care Compare.

How long has this agency been Medicare-certified?

Centerwell Home Health has been Medicare-certified since December 2, 1992.

Who owns this agency — for-profit, non-profit, or government?

Centerwell Home Health is a proprietary (for-profit) agency.

How much does home health care cost and who pays?

Cost information is not published by CMS; contact the agency at the number on file to discuss coverage and payment, and verify details on Medicare Care Compare.

How do I contact this agency to start care?

A phone number was not provided in this record; please verify current contact information via Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/347196?state=NC.

What were the timely care and walking improvement results reported?

CMS data shows 98.61% of patients began care in a timely manner and 92.52% showed improvement in walking or moving around.

Data: CMS Care Compare (Jul2026 refresh); certified since 12/02/1992. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.