Caretenders
Louisville, KY · Medicare-certified home health agency (CCN 187152)
Patient survey (HHCAHPS): 5★
Serves: 72 ZIP codes (is yours included? →) · Phone: (502) 238-5150 · Verify on Medicare Care Compare ↗
Caretenders holds a 3-star CMS quality rating, which is below the Kentucky state average of 3.5, but it has a 5-star patient survey rating according to CMS Care Compare data. Families should weigh both figures together when considering this agency.
Caretenders offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 72 ZIP codes from its office in Louisville, Kentucky.
Yes, Caretenders is Medicare-certified, with CCN 187152, certified since June 29, 1994, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare data.
About this agency
Caretenders is a Medicare-certified home health agency located in Louisville, Kentucky, certified since June 29, 1994. It is organized as a proprietary (for-profit) agency, identified by CMS Certification Number (CCN) 187152.
Caretenders offers the following services: Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide.
According to CMS Care Compare data, Caretenders holds a CMS quality star rating of 3, which falls below the Kentucky state average of 3.5. However, the agency's patient survey star rating is 5, based on patient experience surveys collected by CMS. On measures of care quality, 96.47% of patients received timely initiation of care, and 87.65% of patients showed improvement in walking or moving around during their episode of care, per the same CMS dataset.
Caretenders reports serving 72 ZIP codes from its Louisville, Kentucky office, indicating a fairly broad regional service area.
These figures are drawn from CMS Care Compare data and reflect a specific reporting period; figures may be updated by CMS over time. Prospective patients and families should consult Medicare Care Compare directly for the most current ratings and verify service availability, staffing, and other details directly with the agency, as this profile does not include cost, staffing levels, or scheduling information.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Caretenders is Medicare-certified (CCN 187152, certified since 06/29/1994), so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
Caretenders offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Caretenders has a CMS quality star rating of 3, which is below the Kentucky state average of 3.5, according to CMS Care Compare data.
What do patients say about this agency in the CMS patient survey?
Caretenders has a patient survey star rating of 5 out of 5, based on CMS Care Compare survey data.
How do I check this agency's quality and staffing record?
You can review Caretenders' full quality and staffing data on Medicare Care Compare at the agency's listing page (CCN 187152).
What areas and ZIP codes does this agency serve?
Caretenders serves 72 ZIP codes from its office in Louisville, Kentucky.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 72 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing levels, availability, and cost details directly by calling Caretenders at (502) 238-5150, and verify quality data on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
Home health care, like the services Caretenders provides (nursing, therapy, aide services), involves medically ordered skilled care, whereas non-medical home care typically covers non-clinical support; this data does not detail non-medical offerings for this agency.
How long has this agency been Medicare-certified?
Caretenders has been Medicare-certified since June 29, 1994.
Who owns this agency — for-profit, non-profit, or government?
Caretenders is a proprietary (for-profit) agency, per CMS ownership classification.
How much does home health care cost and who pays?
Specific cost information is not published by CMS; contact Caretenders at (502) 238-5150 for cost details and payment options.
How do I contact this agency to start care?
You can contact Caretenders at (502) 238-5150 to inquire about starting care, and verify current information on Medicare Care Compare (https://www.medicare.gov/care-compare/details/home-health/187152?state=KY).
Data: CMS Care Compare (Jul2026 refresh); certified since 06/29/1994. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.