Norton Home Health
Louisville, KY · Medicare-certified home health agency (CCN 187149)
Patient survey (HHCAHPS): 4★
Serves: 34 ZIP codes (is yours included? →) · Phone: (502) 423-4336 · Verify on Medicare Care Compare ↗
Norton Home Health holds a 2-star CMS quality rating, below the Kentucky state average of 3.5 stars, but it has a 4-star patient survey rating. This means past patients rated their experience highly even though the overall quality star score trails the state average.
Norton Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 34 ZIP codes from its office in Louisville, Kentucky.
Yes, Norton Home Health is Medicare-certified, with CCN 187149, certified since November 4, 1992, so eligible home health services are covered under Medicare when ordered by a doctor. Coverage details for specific services should be confirmed with the agency or Medicare directly.
About this agency
Norton Home Health is a Medicare-certified home health agency based in Louisville, Kentucky, certified since November 4, 1992. The agency is organized as a proprietary (for-profit) provider and offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
According to CMS Care Compare data, Norton Home Health holds an overall quality star rating of 2 out of 5, which is below the Kentucky state average of 3.5 stars. Its patient survey star rating, which reflects feedback collected from patients about their care experience, stands at 4 out of 5.
CMS process and outcome measures show that 89.30% of patients began receiving care in a timely manner after referral, and 83.73% of patients showed improvement in their ability to walk or move around during the course of care.
Norton Home Health reports serving 34 ZIP codes from its Louisville, Kentucky office, indicating a broad regional service area within the Louisville metro area and surrounding communities.
All ratings and measures cited here reflect CMS Care Compare data as most recently reported and are subject to periodic updates by CMS. Families are encouraged to review the current Care Compare listing directly for the most up-to-date figures before making care decisions.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Norton Home Health is Medicare-certified (CCN 187149) and has been since November 4, 1992, so Medicare-eligible home health services ordered by a doctor are covered.
What services does this agency offer?
Norton Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 2-star overall quality rating, which is below the Kentucky state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
Norton Home Health has a patient survey star rating of 4 out of 5, based on CMS Care Compare survey data.
How do I check this agency's quality and staffing record?
You can review Norton Home Health's full quality and measure data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/187149?state=KY.
What areas and ZIP codes does this agency serve?
The agency serves 34 ZIP codes from its Louisville, Kentucky location, according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 34 this agency reports serving.
What questions should I ask before hiring this agency?
Ask about current staffing, specific service availability, and how they coordinate care with your physician; contact the agency at (502) 423-4336 and verify details on Medicare Care Compare.
How long has this agency been Medicare-certified?
Norton Home Health has been Medicare-certified since November 4, 1992.
Who owns this agency — for-profit, non-profit, or government?
Norton Home Health is a proprietary (for-profit) agency, per CMS ownership records.
How much does home health care cost and who pays?
CMS does not publish cost figures for this agency; contact the agency at (502) 423-4336 and check with Medicare or your insurance to understand coverage and any costs.
How do I contact this agency to start care?
You can reach Norton Home Health at (502) 423-4336 to inquire about starting care.
How well do patients improve while receiving care from this agency?
CMS data shows 83.73% of Norton Home Health patients showed improvement in walking or moving around during their care.
How quickly does this agency begin care after referral?
According to CMS data, 89.30% of Norton Home Health patients began receiving care in a timely manner after referral.
Data: CMS Care Compare (Jul2026 refresh); certified since 11/04/1992. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.