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Centerwell Home Health

Bristol, VA · Medicare-certified home health agency (CCN 497809)

CMS quality rating: 4★ (state average 3.5★ — above state average)
Patient survey (HHCAHPS): not surveyed
Serves: 35 ZIP codes (is yours included? →) · Phone: (276) 285-6020 · Verify on Medicare Care Compare ↗

Centerwell Home Health holds a 4-star CMS quality rating, above the Virginia state average of 3.5 stars. Its patient survey star rating is not provided in the available data, so that measure should be confirmed directly with the agency or on Medicare Care Compare.

The specific services offered by Centerwell Home Health are not listed in the available data, so families should contact the agency directly to confirm which services, such as nursing, therapy, or aide care, are provided. The agency serves 35 ZIP codes from its Bristol, Virginia office.

Yes, Centerwell Home Health is Medicare-certified, with CCN 497809, certified since 04/02/2024, so eligible home health services are covered under Medicare when ordered by a doctor. No additional benefit details beyond certification status are available in the data provided.

CMS quality vs. benchmarks
Centerwell Home Health Centerwell Home Health: 4★ 4★ VA average VA average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★

About this agency

Centerwell Home Health is a Medicare-certified home health agency located in Bristol, Virginia, serving 35 ZIP codes from its office. The agency has been Medicare-certified since 04/02/2024, identified by CCN 497809.

According to CMS Care Compare data, Centerwell Home Health holds a CMS quality star rating of 4 stars, which is above the Virginia state average of 3.5 stars. The agency's patient survey star rating is not provided in the available data, so it should be considered not yet rated on that measure until confirmed directly with the agency or on Medicare Care Compare.

On CMS timeliness measures, 100.00% of care episodes began care in a timely manner, reflecting prompt initiation of services after referral. For functional outcomes, 88.69% of patients showed improvement in walking or moving around during the course of care, based on CMS data.

The specific services offered by Centerwell Home Health (such as skilled nursing, physical therapy, occupational therapy, speech therapy, or aide services) and its ownership structure (for-profit, non-profit, or government) are not specified in the available data and should be confirmed directly with the agency.

All ratings and statistics cited here come from CMS Care Compare data. Prospective patients and families are encouraged to verify current details, including services offered and ownership type, by contacting the agency directly or visiting the official Care Compare listing.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Centerwell Home Health is Medicare-certified (CCN 497809, certified since 04/02/2024), so Medicare covers eligible home health services when ordered by a doctor.

What services does this agency offer (nursing, physical therapy, occupational therapy, speech, aide)?

The specific services offered are not listed in the available data; please contact the agency at (276) 285-6020 or check the Medicare Care Compare listing to confirm.

What is this agency's CMS quality star rating and how does it compare to the state average?

Centerwell Home Health has a CMS quality star rating of 4, which is above the Virginia state average of 3.5 stars.

What do patients say about this agency in the CMS patient survey?

A patient survey star rating is not provided in the available data; contact the agency at (276) 285-6020 or check Medicare Care Compare for current survey results.

How do I check this agency's quality and staffing record?

You can review Centerwell Home Health's quality data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/497809?state=VA.

What areas and ZIP codes does this agency serve?

Centerwell Home Health serves 35 ZIP codes from its Bristol, Virginia location.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 35 this agency reports serving.

What questions should I ask before hiring this agency?

Ask about specific services offered, staff availability, and how care plans are coordinated; contact the agency directly at (276) 285-6020 for these details.

What is the difference between home health care and non-medical home care?

The provided data does not describe this distinction; contact the agency at (276) 285-6020 for clarification on the types of care they provide.

How long has this agency been Medicare-certified?

Centerwell Home Health has been Medicare-certified since 04/02/2024.

Who owns this agency — for-profit, non-profit, or government?

Ownership type is not specified in the available data; contact the agency at (276) 285-6020 or check Medicare Care Compare to confirm.

How much does home health care cost and who pays?

Cost information is not published by CMS and is not included in this data; contact the agency at (276) 285-6020 for cost details.

How do I contact this agency to start care?

You can reach Centerwell Home Health at (276) 285-6020 to inquire about starting care.

Data: CMS Care Compare (Jul2026 refresh); certified since 04/02/2024. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.