Concierge Home Care
Panama City, FL · Medicare-certified home health agency (CCN 107635)
Patient survey (HHCAHPS): 2★
Serves: 42 ZIP codes (is yours included? →) · Phone: (850) 553-4002 · Verify on Medicare Care Compare ↗
Concierge Home Care holds a 4-star CMS quality rating, above the Florida state average of 3.5, but its patient survey rating is lower at 2 stars. This mixed picture suggests reviewing both figures on CMS Care Compare before deciding.
Concierge Home Care offers Nursing Care, Physical Therapy, and Occupational Therapy. It serves 42 ZIP codes from its Panama City, Florida office.
Yes, Concierge Home Care is Medicare-certified, with CCN 107635, certified since March 15, 2001, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare records.
About this agency
Concierge Home Care is a Medicare-certified home health agency based in Panama City, Florida, offering Nursing Care, Physical Therapy, and Occupational Therapy. The agency is proprietary (for-profit) in ownership and has been Medicare-certified since March 15, 2001.
According to CMS Care Compare data, Concierge Home Care holds a CMS quality star rating of 4 out of 5, which is above the Florida state average of 3.5 stars. Its patient survey star rating is 2 out of 5, reflecting how patients rated their experience with the agency in CMS survey data.
On specific quality measures reported by CMS, 100.00% of patients began receiving care in a timely manner after referral, and 84.77% of patients showed improvement in their ability to walk or move around during the course of care, according to the same CMS dataset.
Concierge Home Care reports serving 42 ZIP codes from its Panama City, Florida location, indicating a relatively broad regional service area.
All star ratings, survey results, and outcome percentages cited here are drawn from CMS Care Compare data; prospective clients should verify current figures directly on Care Compare, as CMS updates this data periodically.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Concierge Home Care is Medicare-certified (CCN 107635, certified since March 15, 2001), so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
Concierge Home Care offers Nursing Care, Physical Therapy, and Occupational Therapy.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency holds a 4-star CMS quality rating, which is above the Florida state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency's patient survey star rating is 2 out of 5, according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review Concierge Home Care's full quality and staffing data on Medicare Care Compare at the agency's listing page.
What areas and ZIP codes does this agency serve?
The agency reports serving 42 ZIP codes from its Panama City, Florida location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 42 this agency reports serving.
What questions should I ask before hiring this agency?
The data provided doesn't cover specific interview questions; contact the agency at (850) 553-4002 and review its Care Compare profile for details on staffing and care plans.
How long has this agency been Medicare-certified?
Concierge Home Care has been Medicare-certified since March 15, 2001.
Who owns this agency — for-profit, non-profit, or government?
Concierge Home Care is a proprietary (for-profit) agency.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (850) 553-4002 to discuss payment and coverage details, and verify Medicare coverage on Care Compare.
How do I contact this agency to start care?
You can reach Concierge Home Care at (850) 553-4002 to inquire about starting services.
What were the agency's timely care and walking improvement outcomes?
CMS data shows 100.00% of patients began care in a timely manner, and 84.77% showed improvement in walking or moving around during care.
Data: CMS Care Compare (Jul2026 refresh); certified since 03/15/2001. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.