Concierge Home Care
Panama City, FL · Medicare-certified home health agency (CCN 687029)
Patient survey (HHCAHPS): 5★
Serves: 62 ZIP codes (is yours included? →) · Phone: (850) 563-7635 · Verify on Medicare Care Compare ↗
Concierge Home Care holds a 3-star CMS quality rating, which is below the Florida state average of 3.5 stars, but it has a 5-star patient survey rating. This suggests patients report a strong care experience even though its overall quality star rating trails the state average.
Concierge Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 62 ZIP codes from its office in Panama City, Florida.
Yes, Concierge Home Care is Medicare-certified, with CCN 687029, certified since 01/24/2020, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is verified through CMS Care Compare records.
About this agency
Concierge Home Care is a Medicare-certified home health agency serving Panama City, Florida, and the surrounding area since it was certified on 01/24/2020 (CCN 687029). The agency is organized as a non-profit provider.
According to CMS Care Compare data, Concierge Home Care offers the following services: Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide.
On CMS's quality star rating system, the agency holds a rating of 3 stars, which is below the Florida state average of 3.5 stars. Its patient survey star rating, which reflects how patients rated their care experience, stands at 5 stars. Among CMS's clinical outcome measures, 99.24% of patients received care in a timely manner after referral, and 84.97% of patients showed improvement in their ability to walk or move around during the course of care.
Concierge Home Care reports serving 62 ZIP codes from its Panama City, FL office, indicating a fairly broad service area for the region.
All star ratings, survey results, and outcome percentages cited here come from CMS Care Compare data and reflect the most recent publicly reported figures at the time this profile was compiled. Families are encouraged to review the Care Compare listing directly for the most current information, as CMS updates these figures periodically.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Concierge Home Care is Medicare-certified (CCN 687029) as of 01/24/2020, so eligible home health services ordered by a doctor are covered under Medicare.
What services does this agency offer?
Concierge Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 3-star CMS quality rating, which is below the Florida state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
Concierge Home Care has a 5-star patient survey rating according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review detailed quality and staffing data on the Medicare Care Compare page at https://www.medicare.gov/care-compare/details/home-health/687029?state=FL.
What areas and ZIP codes does this agency serve?
Concierge Home Care reports serving 62 ZIP codes from its office in Panama City, Florida.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 62 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about specific staff availability, scheduling, and care plans by contacting the agency directly at (850) 563-7635, and verify current ratings on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
Home health care, like the skilled nursing and therapy services this agency provides, is medical care ordered by a doctor, while non-medical home care involves non-clinical support such as companionship; the data provided does not detail non-medical offerings for this agency.
How long has this agency been Medicare-certified?
Concierge Home Care has been Medicare-certified since 01/24/2020.
Who owns this agency — for-profit, non-profit, or government?
Concierge Home Care is organized as a non-profit agency.
How much does home health care cost and who pays?
Cost information is not published in CMS Care Compare data; contact the agency at (850) 563-7635 to discuss payment and coverage details.
How do I contact this agency to start care?
You can reach Concierge Home Care at (850) 563-7635 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 01/24/2020. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.