Family Lives
Westborough, MA · Medicare-certified home health agency (CCN 227470)
Patient survey (HHCAHPS): not surveyed
Serves: 40 ZIP codes (is yours included? →) · Phone: (508) 475-0493 · Verify on Medicare Care Compare ↗
Family Lives does not currently have a published CMS overall quality star rating or a patient survey star rating, so it is considered not yet rated on Medicare Care Compare. The Massachusetts state average quality star rating is 3, but no direct comparison is available for this agency at this time.
Family Lives offers Nursing Care, Physical Therapy, Occupational Therapy, and Speech Pathology services. The agency serves 40 ZIP codes from its Westborough, Massachusetts office.
Yes, Family Lives is Medicare-certified, with CCN 227470, certified since December 7, 1999, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on Medicare Care Compare.
About this agency
Family Lives is a Medicare-certified home health agency located in Westborough, Massachusetts, operating under non-profit ownership. According to CMS Care Compare data, the agency has been Medicare-certified since December 7, 1999.
Family Lives offers Nursing Care, Physical Therapy, Occupational Therapy, and Speech Pathology services. The agency reports serving 40 ZIP codes from its Westborough office, indicating a moderately broad regional service area.
Based on the available CMS Care Compare data, Family Lives is not yet rated with an overall CMS quality star rating, and no patient survey star rating is currently listed. The state average quality star rating for Massachusetts home health agencies is 3 stars, but no direct comparison can be made for Family Lives since it lacks a published rating. Families should check Medicare Care Compare directly for the most current rating status, as CMS periodically updates these figures.
One measurable performance figure is available: CMS data indicates that 96.97% of patients began receiving home health care in a timely manner after referral. No walking-improvement outcome percentage was provided in the available data. This profile reflects CMS Care Compare data as most recently reported; prospective patients and caregivers should verify current details directly with the agency or on Medicare Care Compare before making care decisions, since ratings and metrics can change over time.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Family Lives is Medicare-certified (CCN 227470), certified since 12/07/1999, so eligible home health services ordered by a doctor are covered under Medicare.
What services does this agency offer?
Family Lives offers Nursing Care, Physical Therapy, Occupational Therapy, and Speech Pathology.
What is this agency's CMS quality star rating and how does it compare to the state average?
Family Lives is not yet rated with an overall CMS quality star rating. The Massachusetts state average is 3 stars, but no comparison figure is available for this agency.
What do patients say about this agency in the CMS patient survey?
No patient survey star rating is currently listed for Family Lives in the available CMS data; contact the agency at (508) 475-0493 and verify on Medicare Care Compare.
How do I check this agency's quality and staffing record?
You can review Family Lives' current data on Medicare Care Compare at the agency's listing page (CCN 227470).
What areas and ZIP codes does this agency serve?
Family Lives reports serving 40 ZIP codes from its Westborough, Massachusetts office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 40 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current quality ratings, patient survey results, timely-care performance, and specific service availability; contact the agency at (508) 475-0493 for details.
What is the difference between home health care and non-medical home care?
Home health care, like the nursing, therapy, and speech services Family Lives provides, is medically ordered skilled care, whereas non-medical home care typically involves non-clinical assistance not covered by this agency's certification; contact the agency at (508) 475-0493 for further clarification.
How long has this agency been Medicare-certified?
Family Lives has been Medicare-certified since December 7, 1999.
Who owns this agency — for-profit, non-profit, or government?
Family Lives operates under non-profit ownership.
How much does home health care cost and who pays?
CMS Care Compare does not publish cost figures; contact Family Lives at (508) 475-0493 for cost and payment information.
How do I contact this agency to start care?
You can reach Family Lives at (508) 475-0493 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 12/07/1999. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.