Hcr / Hcr Home Care Chha (Plattsburgh)
Plattsburgh, NY · Medicare-certified home health agency (CCN 337024)
Patient survey (HHCAHPS): 5★
Serves: 131 ZIP codes (is yours included? →) · Phone: (518) 310-0900 · Verify on Medicare Care Compare ↗
HCR / HCR Home Care CHHA holds a 3-star CMS quality rating, below the New York state average of 3.5 stars, but a 5-star patient survey rating. This means patient experience feedback is high even though the overall quality star rating trails the state average.
HCR / HCR Home Care CHHA offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services. It serves 131 ZIP codes from its office in Plattsburgh, New York.
Yes, HCR / HCR Home Care CHHA is Medicare-certified (CCN 337024), certified since 1966, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on Medicare Care Compare.
About this agency
HCR / HCR Home Care CHHA is a Medicare-certified home health agency based in Plattsburgh, New York, providing Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services. The agency is organized as a proprietary (for-profit) entity and has been Medicare-certified since July 1, 1966.
According to CMS Care Compare data, the agency holds an overall quality star rating of 3 stars, which is below the New York state average of 3.5 stars. Its patient survey star rating is 5 stars, reflecting patient-reported experience data collected by CMS. Among CMS-reported outcome measures, 98.99% of patients received timely initiation of care, and 83.99% of patients showed improvement in walking or moving around during the course of their care, both as reported in the CMS dataset.
The agency reports a broad service area, covering 131 ZIP codes from its Plattsburgh, NY location, indicating it serves a wide surrounding region rather than a single town.
These figures reflect a specific CMS Care Compare data vintage and may be updated periodically by CMS; consumers should confirm current figures directly on Care Compare before making decisions. This profile is a factual summary of publicly reported CMS data and does not represent an endorsement, recommendation, or cost estimate, as CMS does not publish pricing information for home health agencies.
Questions families ask
Does Medicare pay for care from this agency?
Yes, HCR / HCR Home Care CHHA is Medicare-certified (CCN 337024) and has been since July 1, 1966, so Medicare-eligible home health services ordered by a doctor are covered.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
It has a 3-star overall CMS quality rating, which is below the New York state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a 5-star CMS patient survey rating, based on patient-reported experience data.
How do I check this agency's quality and staffing record?
You can review official ratings and outcome measures on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/337024?state=NY.
What areas and ZIP codes does this agency serve?
The agency serves 131 ZIP codes from its Plattsburgh, New York office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 131 this agency reports serving.
What questions should I ask before hiring this agency?
For specifics like staffing, scheduling, and availability, contact the agency at (518) 310-0900 and verify details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
Home health care, like this agency provides, includes skilled services such as nursing and therapy ordered by a doctor, whereas non-medical home care typically covers non-clinical assistance; contact the agency at (518) 310-0900 for details on their specific offerings.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since July 1, 1966.
Who owns this agency — for-profit, non-profit, or government?
The agency is classified as proprietary, meaning it is a for-profit organization.
How much does home health care cost and who pays?
CMS does not publish cost information for home health agencies; contact the agency at (518) 310-0900 to discuss costs and payment options.
How do I contact this agency to start care?
You can reach HCR / HCR Home Care CHHA at (518) 310-0900 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 07/01/1966. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.