Healthpoint Homecare Services Llc
Springfield, MA · Medicare-certified home health agency (CCN 227677)
Patient survey (HHCAHPS): 3★
Serves: 22 ZIP codes (is yours included? →) · Phone: (413) 455-2472 · Verify on Medicare Care Compare ↗
Healthpoint Homecare Services holds a 1-star CMS quality rating, below the Massachusetts state average of 3 stars, and a 3-star patient survey rating. Families should review the full quality details on Medicare Care Compare before deciding.
Healthpoint Homecare Services offers Nursing Care, Physical Therapy, Medical Social Services, and Home Health Aide services. It serves 22 ZIP codes from its Springfield, Massachusetts office.
Yes, Healthpoint Homecare Services LLC is Medicare-certified, with CCN 227677, certified since July 18, 2016, so eligible home health services are covered under Medicare when ordered by a doctor. No further benefit details are available from this data.
About this agency
Healthpoint Homecare Services LLC is a Medicare-certified home health agency based in Springfield, Massachusetts, certified since July 18, 2016. The agency is a proprietary (for-profit) organization.
Healthpoint offers Nursing Care, Physical Therapy, Medical Social Services, and Home Health Aide services to patients across 22 ZIP codes in its service area.
According to CMS Care Compare data, Healthpoint Homecare Services holds a CMS quality star rating of 1 out of 5, which is below the Massachusetts state average of 3 stars. Its patient survey star rating is 3 out of 5, reflecting patient experience feedback collected through the CMS Home Health Care CAHPS survey.
On specific quality measures reported by CMS, 84.06% of patients received timely initiation of care, meaning care began promptly after referral. In terms of functional outcomes, 43.08% of patients showed improvement in walking or moving around during their episode of care.
Families considering this agency should review the full quality measure details directly on Medicare Care Compare, as star ratings and outcome percentages are updated periodically. This profile reflects CMS Care Compare data as most recently provided; figures may change with newer CMS data releases. No cost information is published by CMS for home health services, and none is included here.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Healthpoint Homecare Services LLC is Medicare-certified (CCN 227677), certified since July 18, 2016, so Medicare covers eligible home health services when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Healthpoint has a 1-star CMS quality rating, which is below the Massachusetts state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a 3-star patient survey rating based on CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review detailed quality measures and staffing information on Medicare Care Compare at the agency's official listing page.
What areas and ZIP codes does this agency serve?
Healthpoint Homecare Services serves 22 ZIP codes from its Springfield, Massachusetts office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 22 this agency reports serving.
What questions should I ask before hiring this agency?
Ask about current staffing, specific care plans, and recent quality measure updates by calling (413) 455-2472 or checking Medicare Care Compare.
What is the difference between home health care and non-medical home care?
Home health care, like the services this agency provides, includes skilled nursing, therapy, and medical social services ordered by a doctor, unlike non-medical home care which involves personal assistance without clinical treatment.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since July 18, 2016.
Who owns this agency?
Healthpoint Homecare Services LLC is a proprietary, for-profit organization.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (413) 455-2472 to discuss payment and coverage details.
How do I contact this agency to start care?
You can reach Healthpoint Homecare Services LLC at (413) 455-2472 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 07/18/2016. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.