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Western Mass Home Health Services Inc

Springfield, MA · Medicare-certified home health agency (CCN 227632)

CMS quality rating: 1★ (state average 3★ — below state average)
Patient survey (HHCAHPS): not surveyed
Serves: 32 ZIP codes (is yours included? →) · Phone: (413) 789-0132 · Verify on Medicare Care Compare ↗

Western Mass Home Health Services Inc holds a 1-star CMS quality rating, below the Massachusetts state average of 3 stars; patient survey star data is not available in current records. Families should check Medicare Care Compare directly for the latest ratings.

Western Mass Home Health Services Inc offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 32 ZIP codes from its office in Springfield, Massachusetts.

Yes, Western Mass Home Health Services Inc is Medicare-certified (CCN 227632, certified since 12/21/2015), so eligible home health services are covered under Medicare when ordered by a doctor. No additional benefit details are provided in this data.

CMS quality vs. benchmarks
Western Mass Home Hea… Western Mass Home Hea…: 1★ 1★ MA average MA average: 3★ 3★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Western Mass Home Health Services Inc is a Medicare-certified home health agency based in Springfield, Massachusetts, certified since December 21, 2015 (CCN 227632). The agency is organized as a proprietary (for-profit) entity.

Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide care.

According to CMS Care Compare data, Western Mass Home Health Services Inc holds a CMS quality star rating of 1 out of 5, which is below the Massachusetts state average of 3 stars. The agency's patient survey star rating is not included in the available data, so it should be considered not yet rated for that measure based on this data set. Among CMS process and outcome measures, 70.60% of patients received timely initiation of care, and 49.22% of patients showed improvement in walking or moving around during their episode of care, based on the same CMS Care Compare data vintage referenced above.

The agency reports serving 32 ZIP codes from its Springfield, MA location. Prospective clients are encouraged to review the full, current profile directly on Medicare Care Compare for the most up-to-date star ratings and outcome measures, as CMS updates this data periodically.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Western Mass Home Health Services Inc is Medicare-certified (CCN 227632, certified since 12/21/2015), so eligible services ordered by a doctor are covered under Medicare.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

It holds a 1-star CMS quality rating, which is below the Massachusetts state average of 3 stars.

What do patients say about this agency in the CMS patient survey?

Patient survey star data is not included in the available records; contact the agency at (413) 789-0132 or check Medicare Care Compare directly.

How do I check this agency's quality and staffing record?

You can review its full profile, including quality measures, on Medicare Care Compare at the agency's listed URL.

What areas and ZIP codes does this agency serve?

The agency reports serving 32 ZIP codes from its Springfield, MA office.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 32 this agency reports serving.

What questions should I ask before hiring this agency?

Ask about current staffing, specific service availability, and recent outcome measures by contacting the agency at (413) 789-0132 and reviewing Medicare Care Compare.

What is the difference between home health care and non-medical home care?

This data does not define that distinction; contact the agency at (413) 789-0132 for clarification on the services they provide.

How long has this agency been Medicare-certified?

The agency has been Medicare-certified since December 21, 2015.

Who owns this agency — for-profit, non-profit, or government?

The agency is organized as a proprietary (for-profit) entity.

How much does home health care cost and who pays?

Cost information is not published by CMS; contact the agency at (413) 789-0132 to discuss payment and coverage details.

How do I contact this agency to start care?

You can reach Western Mass Home Health Services Inc at (413) 789-0132 and verify current details on Medicare Care Compare.

Data: CMS Care Compare (Jul2026 refresh); certified since 12/21/2015. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.