James River Home Health Agency
Richmond, VA · Medicare-certified home health agency (CCN 497706)
Patient survey (HHCAHPS): 3★
Serves: 80 ZIP codes (is yours included? →) · Phone: (804) 272-3300 · Verify on Medicare Care Compare ↗
James River Home Health Agency holds a 3-star CMS quality rating, which is below the Virginia state average of 3.5 stars, and it has a 3-star patient survey rating. These figures come from CMS Care Compare data.
James River Home Health Agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 80 ZIP codes from its office in Richmond, Virginia.
Yes, James River Home Health Agency is Medicare-certified (CCN 497706, certified since February 24, 2014), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare records.
About this agency
James River Home Health Agency is a Medicare-certified home health agency based in Richmond, VA, providing Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. The agency is organized as a proprietary (for-profit) business and has been Medicare-certified since February 24, 2014 (CCN 497706).
According to CMS Care Compare data, James River Home Health Agency holds a 3-star overall quality rating, which falls below the Virginia state average of 3.5 stars. The agency's patient survey star rating is also 3 stars, reflecting patient experience feedback collected through the CMS Home Health Care CAHPS survey.
On specific quality measures reported by CMS, the agency shows a timely initiation of care rate of 98.40%, meaning care began promptly for the large majority of patients within the expected window after referral. The measure for improvement in walking or moving around stands at 84.32%, indicating the percentage of patients who showed improvement in this functional area during the course of care.
James River Home Health Agency reports serving 80 ZIP codes from its Richmond, Virginia office, indicating a broad geographic service area within the region. These figures are drawn from CMS Care Compare data; prospective patients and families should consult the official Care Compare website for the most current ratings, as CMS updates this information periodically.
Questions families ask
Does Medicare pay for care from this agency?
Yes, James River Home Health Agency is Medicare-certified (CCN 497706) and has been since 02/24/2014, so Medicare covers eligible home health services when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 3-star CMS quality rating, which is below the Virginia state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a 3-star patient survey rating based on CMS's Home Health Care CAHPS survey data.
How do I check this agency's quality and staffing record?
You can review official ratings and measures on the Medicare Care Compare page at https://www.medicare.gov/care-compare/details/home-health/497706?state=VA.
What areas and ZIP codes does this agency serve?
James River Home Health Agency serves 80 ZIP codes from its Richmond, VA office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 80 this agency reports serving.
What questions should I ask before hiring this agency?
The data does not include specific hiring guidance; contact the agency at (804) 272-3300 and verify current ratings and services on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
This data does not define that distinction; contact the agency at (804) 272-3300 for details on the types of care they provide.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since February 24, 2014.
How much does home health care cost and who pays?
Cost information is not published in CMS data; contact the agency at (804) 272-3300 to discuss payment and coverage details, and verify Medicare coverage rules on Care Compare.
How do I contact this agency to start care?
You can reach James River Home Health Agency at (804) 272-3300 to inquire about starting care.
How is the agency performing on timely initiation of care and functional improvement measures?
CMS data shows a 98.40% rate for timely initiation of care and an 84.32% rate for improvement in walking or moving around.
Data: CMS Care Compare (Jul2026 refresh); certified since 02/24/2014. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.